To find out more on our product offerings and service, please click here.

We also provide a complimentary 14-days trial for you to receive our research updates and attend our seminars. Please email us at contact@utrade.com.sg to register your interest!

To find out more about UOB Kay Hian and our account opening procedures, you may reach out to our friendly Client Services Officers at 6536 9338 or via the Live Chat from 8.30am to 5.30pm (Monday to Friday, excluding public holidays).

Click here if you would like to open an account.

Please note that clients who have successfully opened a new Trading Account will receive their login details via email. Kindly ensure you have provided us with a valid email address.

Kindly ensure that you have entered a valid Login ID and Password. Please note that the password is case sensitive, do check that your caps lock is on or off accordingly.

For security reasons, access to your online trading account will be disabled after 5 accumulative unsuccessful login attempts.

You can use the following self-service online features:

Forgot Login ID

Unlock Account which allows you to unlock your account immediately. You will be given another 5 login attempts upon successful unlock account request. If you have made another 5 accumulative unsuccessful login attempts, your accounts will be locked and you will have to contact our Client Services at +65 6536 9338 for further assistance. Alternatively, you can reset your password online via Forgot Password. Upon successful request, you will receive your login credentials via email.

To retrieve your saved draft or a copy of your submitted online application, kindly log in to Application link with the credentials sent in our email to you.

To upload documents to complete with your online application, kindly log in to Resubmit link with the credentials sent in our email to you.

Account Type	Personal Information (Eg. Name, Nationality/Place of Incorporation, Passport, PR Status)	Contact Information (Eg. Address, Email, Mobile)	Employment/Asset Information (Eg. Occupation, Source of Wealth/Fund etc)
Account(s) linked to CDP *	CDP Update form	UOBKH Update form	UOBKH Update form
Account(s) Not linked to CDP	UOBKH Update form	UOBKH Update form	UOBKH Update form

The following table stipulates the required update form(s) to be submitted for the respective account types.

*Note: For account(s) linked to CDP, your Personal Information (as stated above) will be updated in our records upon CDP’s completion. If Mailing Address is updated through CDP, please note that it will supersede UOB Kay Hian’s records.

Submission of form:

For CDP form

Kindly submit original signed form along with the required supporting documents to CDP’s address indicated on the form. A copy of form can be downloaded from SGX Website.

For UOBKH form

Kindly submit the signed form along with the required supporting documents via the following methods. For Individual/ Joint Account, kindly complete the “Update of Personal Particulars” form. For Corporate Account, kindly complete the “Update of Corporate Particulars” form.

1) Via email at: contact@utrade.com.sg

----------------------OR-----------------------------

2) Via mail / Over the counter at:

UOB Kay Hian Private Limited
8 Anthony Road
#01-01
Singapore 229957
Attention: Client Accounts

Processing Time:

Your particulars maintained with UOBKH will typically be updated within 3 to 5 working days if your documents are in order. However, if your account is linked to CDP, please note that the following information will only be updated after your CDP records has been updated:

• . Name
• . Nationality / Place of Incorporation (For Corporate)
• . NRIC / Passport / ROC (For Corporate)
• . PR Status

Singapore

Monday - Friday

Session	Singapore Time
Pre-opening	0830 – 0859* hrs
Non-cancellation	0858* – 0859 hrs
Continuous Trading	0900 – 1200 hrs
Mid-Day Break Pre-opening	1200 – 1259* hrs
Non-cancellation	1258* - 1300 hrs
Continuous Trading	1300 – 1700 hrs
Pre-closing	1700 – 1705** hrs
Non-cancellation	1704** - 1706 hrs
Trade at Close (from 3 June 2019)	1706hrs to 1716hrs (Order submission to be based on closing auction price)
Note
Time Period	Remarks
* Pre-open phase	Ends randomly at any time from 0858 - 0859 hrs / 1258 - 1259 hrs and Non-cancellation phase will begin immediately after Pre-open phase ends.
** Pre-close phase	Ends randomly at any time from 1704 - 1705 hrs and Non-cancellation phase will begin immediately after Pre-close phase ends.

For half trading day, Pre-Close routine will end randomly between 1204 hrs and 1205 hrs, i.e. Non-Cancel period can start any time between 1204 hrs and 1205 hrs.

Visit SGX website for more information on trading hours and Trade at Close.

Australia

Monday - Friday

Australia Time	10:00^ hrs to 16:00 hrs (Normal Trading Hours) 16.00 hrs to 16.10 hrs (Pre-Closing Single Price Auction) 16.10 hrs to 16.12 hrs (Closing Single Price Auction, i.e. Order Matching)
Non-Daylight Saving Singapore Time	08:00 hrs to 14:00 hrs (Normal Trading Hours) 14:00 hrs to 14.10 hrs (Pre-Closing Single Price Auction) 14:10 hrs to 14:12 hrs (Closing Single Price Auction, i.e. Order Matching)
*Daylight Saving Singapore Time	07:00 hrs to 13:00 hrs (Normal Trading Hours) 13:00 hrs to 13.10 hrs (Pre-Closing Single Price Auction) 13:10 hrs to 13:12 hrs (Closing Single Price Auction, i.e. Order Matching)

^ Random +/- 15 seconds
*Daylight Saving commences from the first Sunday in October till the first Sunday in April.

Malaysia

Monday - Friday

Session	Singapore Time
1st Session
Pre-opening	0830 – 0900 hrs
Opening and Continuous Trading	0900 – 1230 hrs
Break*	1230 – 1400 hrs
2nd Session
Pre-opening	1400 – 1430 hrs
Opening and Continuous Trading	1430 – 1645 hrs
Pre-closing	1645 – 1650 hrs
Trading at Last & Closing**	1650 – 1700 hrs

*Order amendment/cancellation request on unmatched orders made between 1230 hrs to 1400 hrs will only be sent to the exchange at 1400 hrs.

**Order submission to be based on the last done price at 1650 hrs.

Hong Kong

Monday - Friday

Session	Singapore Time
Pre-Opening Session
Pre-opening	0900 – 0915 hrs
Pre-order Matching	0915 – 0920 hrs
Order Matching Period	0920 – 0928 hrs
Blocking	0928 – 0930 hrs
Continuous Trading Session
Morning Trading	0930 – 1200 hrs
Break^*	1200 – 1300 hrs
Afternoon Trading	1300 – 1559 hrs
Closing Auction Session
Calculation and Dissemination of Reference Price	1600 – 1601 hrs
Order Input Period	1601 – 1606 hrs
Non-cancellation Period**	1606 – 1608 hrs
Random Closing**	1608 – 1610 hrs

^New order submission and amendment made between 1200 hrs to 1300 hrs will be sent to the exchange at 1300 hrs.

* Order cancellation request made between 1200 hrs to 1230 hrs will only be sent to the exchange at 1230 hrs.

** New at-auction orders and at-auction limit orders must be between the lowest ask and highest bid of the order book.

For more details on Hong Kong trading hours and order types applicable to the different session, please click Hong Kong Exchange website.

Note: For half trading day, Pre-Close routine will end randomly between 1208 hrs and 1210 hrs, i.e. Non-Cancel period can start any time between 1206 hrs and 1208 hrs.

Hong Kong Shanghai (SSE) and Hong Kong Shenzhen(SZSE)

Monday - Friday

Session	Shanghai (SSE)	Shenzhen(SZSE)
	Singapore Time
Opening Call Auction	0915 - 0925 hrs
Continuous Auction (Morning)	0930 - 1130 hrs
Continuous Auction (Afternoon)	1300 - 1500 hrs	1300 - 1457 hrs
Closing Call Auction	Not applicable	1457 - 1500 hrs
Note
Time Period	Remarks
0920 - 0925 hrs	SSE/SZSE will not accept order cancellation
1457 - 1500 hrs	SZSE will not accept order cancellation
0910 - 0915 hrs; 0925 – 0930 hrs; 1255 – 1300 hrs	Orders and order cancellations can be accepted but will not be processed by SSE/SZSE until the respective market open
Orders that are not executed during the opening call auction session will automatically enter the continuous auction session.

Thailand

Monday - Friday

Trading Session	Singapore Time
Pre Open 1	10.30am - T1
Trading	11.00am - 1.30pm
Pre Open 2	2.30pm - 3.00pm (see T2)
Trading	3.00pm - 5.30pm
Pre Close	5.30pm - T3
Close	6.00pm

T1	Random opening time between 10.55am to 11am (Singapore time) / 09:55am – 10:00am (Thailand timing) for calculating the opening prices for the morning trading session.
T2	Random opening time between 2.55pm – 3.00pm (Singapore time) / 1.55pm – 2:00pm (Thailand time) for calculating the opening prices for the afternoon trading session.
T3	Random closing time between 5.35pm – 5.40pm (Singapore time) / 4:35 pm – 4:40pm (Thailand time) for calculating the closing prices of each day.

US

Monday - Friday

US (Eastern) Time	0930 - 1600 hrs
Singapore Time	2230 - 0500 hrs (Standard Time)
	2130 - 0400 hrs (during *Daylight Saving Time)

We do not participate in extended hours trading (pre-open and post-market).

* To adjust for Daylight Saving Time, the US market hours will move 1 hour forward from the second Sunday of March to the first Sunday of November.

Orders will be routed for processing from 0830 hrs (Eastern Time) onwards. In accordance to US trading rules, no cancellation or amendment is allowed between 0920 hrs to 0930 hrs (Eastern Time). For more details, click here.

As there is no minimum or maximum bid size check, do exercise cautious during your order submission. If you have entered a higher buying price or a lower selling price than the opening/prevailing price, your order will be executed based on the prevailing market conditions.

Canada (TSX)

Monday - Friday

Canada Time	0930 - 1600 hrs
Singapore Time	2230 - 0500 hrs (Standard Time)
	2130 - 0400 hrs (during *Daylight Saving Time)

* To adjust for Daylight Saving Time, the Canada market hours will move 1 hour forward from the second Sunday of March to the first Sunday of November.

UK (LSE)

Monday - Friday

UK Time	0800 - 1630 hrs
Singapore Time	1600 - 0030 hrs (Standard Time)
	1500 - 2330 hrs (during *Daylight Saving Time)

* To adjust for Daylight Saving Time, the UK market hours will move 1 hour forward from the last Sunday of March to the last Sunday of October.

BondbloX Exchange

Monday to Friday, excluding public holidays and maintenance days as notified by BondEvalue Pte Ltd

Session	Singapore Time
Continuous Trading	0900 – 1700 hrs

Market	Order Type	Validity Type
SGX	Limit *Market *Market-to-Limit *Conditional Order	^Day *Fill and Kill (FAK) *Fill or Kill (FOK) *Good-till-Date (GTD) *Good-till-Maximum (GTM)
Bursa	Limit	^Day
HKEx	At-Auction At-Auction Limit Limit Enhanced Limit Special Limit	^Day
SET	Limit	^Day
US	Limit Stop Limit	^Day **Good-till-Date (GTD)
TSX	Limit Stop Limit	^Day
LSE	Limit Stop Limit	^Day

* For more information, visit http://www.utrade.com.sg/advancedorder/

---

Limit Order (All Markets)

A limit order specifies the price and quantity that a buyer or seller is willing to trade at, i.e. at that price or better (lower for buy, higher for sell). Any portion of the order that can immediately be matched is traded as soon as the order is entered. The rest of the unfilled order sits in the order book.

At-auction Order (HKEx)

An at-auction order is an order with no specified price and is entered into the trading system for execution at the final Indicative Equilibrium Price (IEP). It enjoys a higher order matching priority than an at-auction limit order and will be matched in time priority at the final IEP.

Any outstanding at-auction orders after the end of the Pre-opening Session will be cancelled before the commencement of the Continuous Trading Session.

At-auction Limit Order (HKEx)

An at-auction limit order is an order with a specified price. An at-auction limit order with a specified price at or more competitive than the final Indicative Equilibrium Price (IEP) may be matched at the final IEP during the pre-order matching period from 9.15am to 9.20am. If an IEP cannot be determined during the Closing Auction Session, the Reference Price will serve as the price for matching. The matching of applicable at-auction orders and at-auction limit orders will occur at the Reference Price instead and the matching mechanism will be same as matching at the IEP.

All unfilled at-auction limit orders from the Pre-Opening Session will be converted into limit orders and carried forward to the Morning Session provided that the specified price of that at-auction limit order does not deviate 9 times or more from the nominal (last done price).

Enhanced Limit Order (HKEx)

An enhanced limit order will allow matching of up to 10 price queues (i.e. the best price queue and up to the 10th queue at 9 spreads away) at one time provided that the traded price is not worse than the input price. The sell order input price cannot be made a price of 9 spreads below the current bid price whereas the buy order input price cannot be made at a price of 9 spreads above the current ask price.

Any outstanding enhanced limit orders will be treated as a limit order and put in the price queue of the input price.

Special Limit Order (HKEx)

A special limit order will allow matching of up to 10 price queues (i.e. the best price queue and up to the 10th queue at 9 spreads away) at one time provided that the traded price is not worse than the input price. There is no restriction on the input price as long as the order input price is at or below the best bid price for a sell order or at or above the best ask price for a buy order.

Any outstanding special limit orders will be cancelled.

Visit HKEx website for more information on Order Types and Trading Mechanism.

Stop Limit Order (US, TSX, LSE)

A stop limit order has two price components specified - the activation price and the limit price. When the bid/ask price of the stock reaches the activation price, the order converts to a limit order and is executed at the limit price (or better, if available.)

There is no guarantee that a Stop Limit Order, once triggered, will result in an order execution.

^DAY Order (All Markets)

The order is only valid for the day that is sent to the Exchange. If the order is not executed, it will expire at the end of trading day. The Order Book will reflect the status “E” for expired orders. You will need to re-enter the orders if you want to place the orders for the next trading day.

**Good-till-Date (GTD) for US markets

Only applicable for Cash account.
You can set your GTD order up to 30 calendar days. Please do not select Saturdays, Sundays and US holidays as the expiry date.
Always check your order book to make sure that the order status is updated as Queue or Filled during trading hours.
You can only withdraw the quantity on GTD order that is not filled.
The order may incur more transaction cost if the order is partially filled each day and commissions are charged on each day that an execution occurs.

Do be cautions and mindful that when the order is left on the order book for a period of time during which market conditions could change and the order may become unfavorable. In the event of corporate action, such US GTD order will not be auto void or expired in the system. The trading price will usually be adjusted accordingly to reflect the effect of the share consolidation / split / dividend / bonus / rights issues or others. However, the stock prices may also be affected by a myriad of factors such as the usual market forces of demand and supply, economic and political events (both locally and overseas). This information serves as an illustration only, you should not rely on the information above for your trading decision.

Market	Settlement Period (Due Date)	Sales Proceeds
Singapore	Trade Date + 2 market days	Due Date + 1
Malaysia	Trade Date + 2 market days
Hong Kong	Trade Date + 2 market days
HK –Shanghai/Shenzhen Stock Connect	Trade Date + 1 market day
Thailand	Trade Date + 2 market days
US	Trade Date + 2 market days, effective from 28 May 2024, Trade Date +1
Canada	Trade Date + 2 market days, effective from 27 May 2024, Trade Date +1
UK	Trade Date + 2 market days

*For SGX trades denominated in a foreign currency, if due date is a currency holiday, both money and securities settlement will take place on the next business day, common to both SGD and the foreign currency. Visit SGX FAQ for more details.

For trades executed in foreign markets, if the due date falls on Singapore holidays, money settlement will take place on the next business day.

Your shares can be force-sold at UOBKH’s discretion if your trade is not settled within settlement period.

New UTRADE Web Platform

To view, go to “Trade” -> “Unsettled Transactions”.

UTRADE SG Mobile App, UTRADE Tablet App, Mobile Lite, Old UTRADE Web Platform

To view, go to “Account Management” -> “Outstanding Position”.

When will this information be updated?

SGX, ASX, Bursa, HKEx and HK-Shanghai/Shenzhen Stock Connect, SET

Contract details for trades executed on the previous trading day will be made available by the next business day.

US, UK and Canada Markets

Contract details for trades executed on the previous trading day will be made available on the next business day after 1pm.

Please note that there is no processing of payment during Singapore public holidays. You can choose to pay through one of the following ways:

For SGD payment

- Cheque at our Level 1 reception counter of our office at 8 Anthony Road
(Please note that Cash payment is suspended until further notice.)

- Cheque made payable to UOB Kay Hian Pte Ltd. (Please indicate your trading account number and the contract number or the contra statement number on the reverse side of the cheque.)

- EPS via the ATM or Internet banking

- GIRO through DBS/POSB, UOB and OCBC bank accounts

- Bill payment via Internet banking with DBS/POSB, UOB, Standard Chartered and HSBC

- Trust account that is maintained with UOBKH to facilitate settlement for your share transactions

- PayNow through any of the 9 PayNow participating banks: UOB, DBS/POSB, OCBC, Citibank, Standard Chartered Bank, HSBC, ICBC, Maybank and Bank of China.

For PayNow payment, please use the following information:

Type: UEN (Corporate) or QR Code

- UEN Number: 197000447WXXX

- Scan QR Code:

Note: Please key in your 7-digit trading account number under the Reference No. / Remarks / Description / Comments field.

Please click here for the step-by-step User Guide

For USD payment

Telegraphic transfer or via USD cheques

Note: There will be *costs imposed by agent bank for USD cheques drawn on USD *accounts in Singapore. (*Free for UOB Bank USD Account in Singapore)

For CAD, GBP and EUR payment

You may do a Telegraphic Transfer (TT) for CAD, GBP or EUR, please note that you will have to bear for any remittance bank charges.

For CNY payment

For settlement in CNY, you have to do a telegraphic transfer to UOBKH at least one day before Trade Date.

No, UOBKH does not accept CAD cheques.

UOBKH only accepts GBP, EUR or USD cheques that are drawn from a bank in Singapore.

Singapore	Online Rates	Offline Rates
Cash / Margin Account
Contract value up to SGD50,000	0.275%	Negotiable
Contract value above SGD50,000 and up to SGD100,000	0.22%
Contract value above SGD100,000	0.20%
Minimum Commission	SGD25 / USD19 / AUD20 / HKD139
UTRADE Edge Account (Cash Upfront)
Flat Rate	0.12%	Not Applicable
Minimum Commission	SGD10	Not Applicable
Other Charges
Clearing Fee	0.0325% on gross consideration Please contact your Trading Representative for the quarterly updated maximum for foreign currency denominated counters) [Structured Warrants - 0.05% on gross consideration, maximum SGD200]
Trading Fee	0.0075% on gross consideration
SGX Settlement Instruction (SI) Fee	$0.35 per SI Click here for more information
SGX Buy-in Processing Fee	SGD75 for each failed contract
SGX Buy-in Brokerage Fee	0.75% on gross consideration for each buy-in contract
Additional Charges for Philippines Dual-Listed Shares	For SGX-ST dual-listed Philippines counters, an SGX SI Fee and FFP (Foreign Fees Paid) apply. FFP fees will include the Philippines Stock Transaction Tax (PH STT) (0.6% of the gross selling price) and service fee (0.03% of the gross selling price) charged by the remitting agent for all sell trades of dual-listed Philippines counters
GST	Prevailing rate on commission and other charges

Australia	Online Rates	Offline Rates
Cash Account
Commission	0.30%	Negotiable
Minimum Commission	AUD25	Negotiable
UTRADE Edge Account (Cash Upfront)
Flat Rate	0.12%	Negotiable
Minimum Commission	AUD25	Negotiable
Other Charges
In-House Custody Fee	SGD2.00
GST	Prevailing rate on commission and other charges

Malaysia	Online Rates	Offline Rates
Cash Account
Contract value up to RM100,000	0.50%	Negotiable
Contract value above RM100,000 and up to RM200,000	0.40%
Contract value above RM200,000	0.30%
Minimum Commission	RM60
UTRADE Edge Account (Cash Upfront)
Flat Rate	0.12%	Not Applicable
Minimum Commission	RM60	Not Applicable
Other Charges
In-House Custody Fee	SGD2.00
Clearing Fee	0.03% on gross consideration (Maximum of RM1,000)
Stamp Duty	0.10% for shares and stocks, capped at RM1,000 and 0.10% for marketable securities (e.g. warrants and rights), capped at RM200
GST	Prevailing rate on commission and other charges

Hong Kong	Online Rates	Offline Rates
Cash Account
Contract value up to HKD250,000	0.25%	Negotiable
Contract value above HKD250,000	0.20%
Minimum Commission	HKD100
UTRADE Edge Account (Cash Upfront)
Flat Rate	0.12%	Not Applicable
Minimum Commission	HKD75	Not Applicable
Other Charges
In-House Custody Fee	SGD2.00
Clearing Fee	0.003% on gross consideration (Minimum HKD3.00, Maximum HKD100.00)
Stamp Duty	0.10% on gross consideration (rounded up to the nearest HKD)
SFC Transaction Levy	0.0027% on gross consideration
AFRC Transaction Levy	0.00015% on gross consideration
Trading Fee	0.00565% on gross consideration
GST	Prevailing rate on commission and other charges

HK-Shanghai/Shenzhen Stock Connect	Online Rates	Offline Rates
Commission	0.25%	Negotiable
Minimum Commission	CNY80
UTRADE Edge Account (Cash Upfront)
Flat Rate	0.12%	Not Applicable
Minimum Commission	CNY75	Not Applicable
Other Charges
In-House Custody Fee	SGD2.00
Handling Fee	0.00341% on gross consideration
Securities Management Fee	0.002% on gross consideration
Stamp Duty	0.05% on gross consideration
Transfer Fee	0.003% on gross consideration
GST	Prevailing rate on commission and other charges

Thailand	Online Rates	Offline Rates
Cash Account
Commission	0.50%	Negotiable
Minimum Commission	THB700	Negotiable
UTRADE Edge Account (Cash Upfront)
Flat Rate	0.12%	Not Applicable
Minimum Commission	THB700	Not Applicable
Other Charges
In-House Custody Fee	SGD2.00
VAT	7% of total fee and foreign broker commission (0.05%)
Clearing Fee	0.001% on gross consideration
Trading Fee	0.005% on gross consideration
Regulatory Fee	0.001% on gross consideration
GST	Prevailing rate on commission and other charges

US	Online Rates	Offline Rates
Cash Account
Flat Rate	0.30%	Negotiable
Minimum Commission	USD20
UTRADE Edge Account (Cash Upfront)
Flat Rate	0.12%	Not Applicable
Minimum Commission	USD13	Not Applicable
Other Charges
In-House Custody Fee	SGD2.00
SEC Fee (applicable for SELL trades only)	0.00278% on gross consideration
OTC Transaction Fee (applicable for OTC SELL trades, where traded price is USD0.10 and below)	USD0.00001 per share
Financial Transaction Tax charged by Home Tax Authorities Relevant securities transactions executed with the US stock exchange and US OTC marked on shares issued by companies incorporated in other foreign jurisdictions and their related derivative products are subject to Financial Transaction Tax (FTT) charged by their home tax authorities. Investors are advised to consult their tax advisors. *Rates subject to change by home authorities	France : 0.3% on gross consideration (applicable for BUY trades only) Italy : 0.1% on gross consideration (applicable for BUY trades only) Spain : 0.2% on gross consideration (applicable for BUY trades only) Greece : 0.2% on gross consideration (applicable for SELL trades only)
Execution and Clearing Fee for F-stocks	USD5
GST	Prevailing rate on commission and other charges

Canada	Online Rates	Offline Rates
Cash Account
Flat Rate	0.50%	Negotiable
Minimum Commission	CAD30 / USD26
UTRADE Edge Account (Cash Upfront)
Flat Rate	0.12%	Not Applicable
Minimum Commission	CAD30	Not Applicable
Other Charges
In-House Custody Fee	SGD2.00
Safekeeping Fees	2.5 bps per annum
GST	Prevailing rate on commission and other charges

UK	Online Rates	Offline Rates
Cash Account
Flat Rate	0.35%	Negotiable
Minimum Commission	GBP25 / USD36 / EUR33
UTRADE Edge Account (Cash Upfront)
Flat Rate	0.12%	Not Applicable
Minimum Commission	GBP25	Not Applicable
Other Charges
In-House Custody Fee	SGD2.00
Safekeeping Fees	1.5 bps per annum
Stamp Duty (applicable for BUY trades only)	0.50% on gross consideration Irish Registered Stocks (IE): 1% on gross consideration
PTM Levy / Government Tax	GBP1.50 per contract with a gross consideration over GBP10,000.00
GST	Prevailing rate on commission and other charges

Other Foreign Markets

Country	Online Rates	Offline Rates
Europe	Not Applicable	Negotiable
Indonesia
Japan
New Zealand
Philippines
Taiwan
Vietnam

 

Country	Commission Rate (Online)	Minimum Commission (Online)	Commission Rate (Offline)	Minimum Commission (Offline)	Financial Charges* (rates per annum)		Monthly Charge for Live Price Feed (Level 1)
					Long	Short
Singapore	0.25%	SGD 25	0.25%	SGD 40	6.50%	Min. 3%	FREE
Hong Kong	0.35%	HKD 150	0.35%	HKD 200	7.80%	Min. 3%	HKD 120
China	0.25%	USD 20	0.25%	USD 30	7.50%	Min 4.5%	N/A
United States	0.22%	USD 20	0.22%	USD 30	7.50%	Min 3%	USD 3
Australia	0.20%	AUD 15	0.50%	AUD 50	6.75%	Min 3%	AUD 25
Malaysia	0.40%	USD 20	0.70%	USD 50	7.50%	Min 6%	USD 1

* Rates may be subject to change.

Commission fees include all foreign fees payable such as stamp duty and exchange fees.

All commission charges are exempted from prevailing GST.

There are no commission charges on CFD Indices trades.

Financing charges are as below:

Index	Financing Rate for Overnight Position*
AUS200	AUD RBACOR Rate +/- 3.5%
HK50	HKD HIHDO/N Rate +/- 3.5%
JP225	JPY MUTKCALM Rate +/- 3.5%
US500	USD SOFRRATE Rate +/- 3.5%
USTEC	USD SOFRRATE Rate +/- 3.5%
US30	USD SOFRRATE Rate +/- 3.5%
UK100	GBP SONIO/N Rate +/- 3.5%
GER40	EUR ESTRON Rate +/- 3.5%
CNA50	USD SOFRRATE Rate +/- 3.5%

*Applicable to non-promotional periods. Rates may be subject to change.

Spread is the difference between the Bid price and the Ask price of a currency pair.

It is the cost to open a position. Spreads may fluctuate throughout the day and may be different depending on the currency pair traded. Our spreads go as low as:

Currency Pair	Bid/Offer Spread (Pips)
EUR/USD	1.8
USD/JPY	1.5
GBP/USD	2.0
USD/CAD	2.5
AUD/USD	2.0
USD/CHF	2.4
Other pairs	As low as 2 pips

Refer to UTRADE Bonds for indicative bids and spreads.

Alternatively, you may contact our friendly Client Services Officers at 6536 9338 or via the Live Chat from 8.30am to 6.00pm (Monday to Friday, excluding public holidays).

Payment Method	CPFIS-OA/CPFIS-SA	Cash and SRS
Sales Charge	0% *
Quarterly Platform Fee	0%	0.125% **

• *For Self-directed and Self-executed Trades
• **Clients will get to enjoy platform fee waiver from now till 30th June 2025. Platform fee will be charged from 1st July 2025 onwards.

Assets Under Management(AUM)	Fees(%)
AUM lesser or equals to S$50,000	0.88
AUM more than S$50,000 but lesser than S$100,000	0.68
AUM more than S$100,000	0.50

• • The annual fee payable is calculated from 1st dollar
• • Minimum Initial Investment Amount: S$5000 per portfolio
• • Minimum Subsequent Investment Amount: S$500

1.1 SINGAPORE MARKET

1.4 US MARKET

1.5 NORTHBOUND CHINA MARKET

PayNow is a service that enables customers of participating banks to send and receive Singapore Dollar funds from one bank to another, using just their Mobile Number/Singapore NRIC/Unique Entity Number (UEN)/Unique QR Code.

PayNow service is available to the 9 participating banks for PayNow service. The participating banks are UOB, DBS/POSB, OCBC, Citibank, Standard Chartered Bank, HSBC, ICBC, Maybank and Bank of China.

Please refer to ABS website for the latest list of participating banks - www.abs.org.sg/PayNow

Basically, you will need to log in to your bank’s Internet Banking or Mobile App.

Next, tap on “Pay Now” > “UEN” > Enter the following details:
- UEN Number: 197000447WXXX
- Your trading account number under the Reference No. / Remarks / Description / Comments field
- Payment Amount: S$XXXX

Alternatively, you may scan the QR Code and enter the following details:
- Your trading account number under the Reference No. / Remarks / Description / Comments field
- Payment Amount: S$XXXX

Please click here for the step-by-step User Guide.
Note that steps may differ slightly for different banks' mobile app.

You can check that the registered name "UOB Kay Hian Private Limited" appears after keying in UOB Kay Hian’s UEN: 197000447WXXX or after scanning our unique QR code. If it is correct, you can proceed to authorise the payment. If not, you can just cancel the payment by exiting the screen.

Please note that you will have to enter your 7-digit trading account number under “Reference No.” or “Remarks” field.

Click here for the user guide.

By PayNow QR Code: Currently the maximum is S$1,000 per day for most banks or up to your pre-set daily limit whichever is lower.

By PayNow UEN: UEN per transaction and per day limits will follow your pre-set limits or S$200,000 whichever is lower.

To adjust your pre-set limits, log in to your bank's internet banking and make the adjustments.

Yes, funds that are transferred via PayNow are done almost instantaneously.

If we receive your PayNow transfer before 4pm SGT on a business day, it will be credited to your account on the same day. If not, it will be on the next business day. Amounts credited will be displayed on UTRADE on the following business day.

There is no service fee imposed for using PayNow.

Yes, PayNow is secure and adopts the same high security standards established by the banking industry in Singapore for funds transfer.

You can access PayNow using your bank's Internet Banking or Mobile App.

You can check the status of your funds transfer via your bank's Online Banking transaction history.

You may take a photo of this unique QR code using your mobile phone’s camera.



Log in to your bank’s mobile banking app and select QR Pay -> Select from Device

Select the photo of the QR code you have taken earlier.

Do ensure that you have allowed your bank’s mobile banking app to access to your mobile phone’s photo gallery.

Please click here for the step-by-step User Guide.

Note that this is done with UOB Mighty Mobile Banking app. Steps and user interface may differ slightly for other banks' mobile banking app.

A corporate action is an event initiated by a public company that affects the securities (equity or debt) issued by the company. Some corporate actions such as a dividend (for equity securities) or coupon payment (for debt securities) may have a direct financial impact on the shareholders or bondholders; another example is a call (early redemption) of a debt security. Other corporate actions such as stock split may have an indirect impact, as the increased liquidity of shares may cause the price of the stock to decrease. Some corporate actions such as name change have no direct financial impact on the shareholders. Corporate actions are typically agreed upon by a company's board of directors and authorized by the shareholders. Some examples are stock splits, dividends, mergers and acquisitions, rights issues and spin offs.

Corporate actions taken by companies listed on SGX.

Kindly refer to CDP website for more information on the following types of corporate actions:
1. Dividends
2. Rights
3. Takeovers
4. Warrants
5. Coupon / Redemption

Examples of Types of Corporate Actions

S/No	Types of Corporate Action	Description
1	Bonus Issue	New shares in a Company XYZ that are issued free to existing shareholders. New shares are typically issued to shareholders in proportion to their holdings as at a date specified by the Company XYZ. For example, the Company XYZ declared 1 bonus share for every 10 shares held. If you are holding 1000 shares, your bonus entitlement will be 100 shares.
2	Share Split	A share split is similar to a bonus issue in that shareholders are issued with new shares at no cost. But its effect on the balance sheet is different from a bonus issue. Usually, a share split reduces the par value of each share, but increases the number of shares by the same proportion. For example, the Company XYZ declares Sub-division of every 1 existing ordinary share into 10 ordinary shares”. If you originally held 1000 shares, your new holdings will be increased to 10000 shares.
3	Share Consolidation	Share consolidation is the opposite of a share split. The existing shareholder's shares are replaced with a smaller number of shares with a higher par value. For example, the Company XYZ declared “Share consolidation of every 100 ordinary shares into 1 consolidated share” If you originally held 1000 shares, your new holdings will be reduced to 10 shares.

The trading price will usually be adjusted accordingly to reflect the effect of the share consolidation / split / dividend / bonus / rights issues or others. However, the stock prices may also be affected by a myriad of factors such as the usual market forces of demand and supply, economic and political events (both locally and overseas).

The above information serves as an illustration only. One should not rely on the information above for your trading decision.

You may obtain information from relevant exchange websites or from the links below:

SGX: Company Announcements | Corporate Action

ASX

Bursa

HKEx

Thailand(SET)

HK-Shanghai/Shenzhen

NASDAQ

NYSE/NYSE ARCA/Amex

TSX

LSE

Some corporate actions may result in fractional shares (entitlement involves a fraction or a small portion of one full share) and cash in lieu (cash payments made in lieu of these fractional shares).

Your right to any such fractional entitlements will be waived in accordance with the terms governing your account and your share entitlement from such corporate actions will be rounded down to the nearest full share.

Please note that in view of the frequency of corporate actions which may result in stock consolidations and stock splits at the respective Exchange(s) and the need to rely on our agents to update us timely on such matters, it may not be possible for UOB Kay Hian Pte Ltd to alert you ahead of time for such corporate actions. You are therefore reminded to trade with caution and to be mindful that sudden sharp unexplained changes in share prices overnight may be due to corporate actions which affect your shareholdings. Always refer to the respective Exchange official websites for such corporate actions.

Do take note that your new holdings in your UTRADE account may not be updated in time before the start of trading after corporate action events. Should you choose to sell the new quantity which result from the stock split or consolidation, please note that it is your responsibility to compute your entitlement correctly. Clients will be held liable for any oversold positions.

UTRADE Portfolio page is an indication of your share holdings from trade(s) executed on UOB Kay Hian Pte Ltd only, and/or through your own manual updates. It will not be updated for 1) shares transferred in or out from your UTRADE account, 2) trades executed with other brokerage house(s) or any corporate action(s). UOB Kay Hian Pte Ltd will not be held responsible and/or liable for any losses or damages resulting from the usage of and/or reliance on information on this page.

Please refer to User Guide for adjustment of your UTRADE portfolio.

SGX will display cum-entitlement (CE) and ex-entitlement (XE) corporate action indicators for stocks undergoing share consolidation or share split corporate actions. This will better alert market participants that a stock is about to or have just undergone a corporate action, and prompt them to find out more on the details of the corporate action event.

CE stands for cum-entitlement, which indicates that a stock is about to undergo a corporate action event and is trading on the basis of the upcoming corporate action event. Investors who purchase the stock when the CE indicator is displayed will be entitled to the corporate action declared by the company.

XE stands for ex-entitlement, which indicates that a stock has just undergone a corporate action and is trading on the basis that the corporate action event applies. Investors who purchase the stock when the XE indicator is displayed will not be entitled to the corporate action previously declared by the company.

After a company makes an announcement for share consolidation, CE will be displayed for the stock, indicating that the stock is trading on a pre-consolidation basis and is about to undergo a share consolidation.

On the ex-date, consolidation is effective and the XE will be displayed for the stock to indicate that it is now trading on a post consolidation basis.

The table below shows the display of indicators CE/XE on key dates:

	Pre-Consolidated Counter	Post-Consolidated Counter (Different stock code)
After company announcement on corporate action	CE	Not trading yet
On ex-date (first day trading on consolidated basis)	XE	XE
ex+1 and ex+2	XE	XE
On record date +1 (or ex+3)	DL (to be delisted)	Remove XE indicator

Kindly refer to SGX website for more details on Company Announcement and Corporate Action.

All charges stated below to be subjected to GST if you’re a/c is GST taxable.

(1) Dividends – for all markets

Less than S$10.00 equivalent	S$1.00
More than S$10.00 but less than S$500.00 equivalent	S$5.00
More than S$500.00 equivalent	1% (Capped S$25.00)

Note: HK Market Cash dividends
HKSCC Scrip fees: One-time charge of HKD1.50 per board lot

(2) Corporate Actions - for all markets

UOBKH Handling charges	S$30.00*

*Exclude any out-of-pocket expenses

Note:
HK Market
CCASS Fee: HKD 1.20 per board lot (CCASS + agent's fees)
HKSCC Scrip fees: HKD1.50 per board lot (generally)

US/Europe Market
ADR/GDR fees: USD0.01 – USD0.05 per share (generally)

It is important that investors are educated about the prohibited conduct. Please note that below is only an extract of the Securities and Futures Act ("SFA"), Prohibited Conduct - Securities. For more information, kindly refer to Securities and Futures Act – Part XII Market Control.

We would also want to highlight certain trading practices that are prohibited by law under the Securities and Futures Act (“SFA”). These practices could possibly be deemed as offences under Section 197 of the SFA on false trading and market rigging transaction.

The following illustrates the prohibited practices where there is a No change in beneficial ownership of securities.

Example 1: Client A has one trading account and used the same trading account number to trade Client A places an order via the Internet to buy X number of shares in Company ABC at $0.50 in the market. Following the first order placed, he later keyed-in another order, via the Internet, to sell shares in Company ABC at the same price in the market. The sell order was matched (completely or partially) against his own buy order in his trading account in the market. The reverse also applies where client A’s sell order matches against his subsequent buy order.

Example 2: Client B has multiple accounts (Cash / SBL / Margin) opened with UOB Kay Hian Pte Ltd and used a different trading account number to trade Client B places an order under his cash account, via the Internet, to buy X number of shares in Company ABC at $0.50 in the market. Following the first order placed, he keyed-in another order, under his SBL / margin account (i.e. different trading account number), via the Internet, to sell shares in Company ABC at the same price in the market. The sell order was matched (completely or partially) against his own buy order in his cash accounts in the market. The reverse also applies where client B’s sell order in his cash account matches against his subsequent buy order in his other accounts.

The above examples have the effect of creating a “wash sale”. A wash sale is a purchase or sale of any securities that does not involve a change in the beneficial ownership of those securities.

Section 197 (1) of the SFA prohibits any person from creating or doing anything that is intended or likely to create a false or misleading appearance of active trading in any securities on a securities market, or with respect to the market for, or the price of, such securities. Wash sale could have the effect of creating such false or misleading appearances.

Under Section 197(3) read with section 197(4) of the SFA, a person engaging in wash sales in securities is deemed to have created a false or misleading appearance of active trading in securities on a securities market unless the person establishes that the purpose for which he conducted the wash sale was not, or did not include, the purpose of creating a false or misleading appearance of active trading in securities on a securities market.

Apart from the above, there are some other market conduct offences under the SFA which apply generally to a person as follows:

SFA 198: Securities market manipulation
SFA 199: False or misleading statements, etc.
SFA 200: Fraudulently inducing persons to deal in securities
SFA 201: Employment of manipulative and deceptive devices
SFA 202: Dissemination of information about illegal transactions
SFA 204: PENALTIES

Clients shall not participate in any prohibited market conduct in securities or in any insider trading or knowingly assist a person in such conduct. For more information, please refer to MAS Enforcement Actions and Securities and Futures Act – Part XII Market Control.

As part of UOB Kay Hian's periodic review required by the regulators to ensure that we have your latest particulars, selected clients may receive an SMS from 80284068 or email from UOB Kay Hian to confirm if there are any changes to their particulars.

If you receive an SMS or email from us, kindly use the same number or email to reply accordingly as stated in the instructions within 5 calendar days.

Please note that failure to reply and/or perform the actions required within the stipulated time period will result in all your accounts being suspended for security reasons.

You are receiving this SMS or email as you are due for our periodic review. This periodic review is conducted for due diligence purposes and we would require your positive confirmation as to whether there are changes to your particulars maintained with us.

For those who received the notification via SMS can check that the number is from 80284068.

For those who received the notification via email, please ensure the email address is from ca.outreach_updates@uobkayhian.com.

Please note that UOB Kay Hian will not ask you to reveal any sensitive information like password or OTP. If in doubt, contact our Client Services at +65 65369338.

Kindly ensure the following types of particulars are updated with UOB Kay Hian:

For Individual or Joint account holders:

• -Personal information e.g. Passport number, Nationality
• -Contact information e.g. Address, Email, Mobile
• -Employment information e.g. Annual Income, Occupation,
• -Asset information e.g. Networth, Source of Wealth/ Funds

For Corporate accounts:

• -Company information e.g. change of Name, Authorised Signatory / Traders/ Directors/ Shareholders
• -Contact information e.g. Address, Email
• -Asset information e.g. Entity/ Beneficial Owner's Source of Wealth/ Funds

Your reply would apply to all your Individual/ Joint account(s) of the same Identification Number. For Joint accounts, only the 1st (main) account holder will receive the SMS or Email to reply on behalf of the other account holders. For Corporate clients, your reply would apply to all your account(s) of the same Registrar of Companies (ROC).

You can change your response once within 5 calendar days of the first SMS / Email. Your latest response to us will be taken as the rightful response. Thereafter, kindly inform your Trading Representative should you require to change your response.

No, it is mandatory that we conduct such review for our due diligence purposes as required by the regulators.

Please note that failure to reply and/or perform the actions required within the stipulated time period will result in all your account(s) being suspended for security reasons.

Kindly update your particulars or contact your Trading Representative to confirm there are no changes to your particulars and your Trading Representative will assist you to uplift your suspension.

Alternatively, you can contact our Client Services at +65 65369338.

Do not have any account with UOB Kay Hian yet? Open an account with us today.

Please note that the online account opening form is only applicable to Individual Securites Trading Account, Contract for Difference, Leveraged Products (Foreign Exchange, Indices, Commodities). If you are applying for other accounts, please submit your application forms via PDF, fax or post them to us.

Please prepare the following documents before you proceed with your application:

Citizenship	Documents Required
For Singapore Citizens	- Identity Card (Pink) - Income Documents
For Singapore PR	- Identity Card (Blue) - Income Documents
For Malaysian Citizens	- Valid Passport or Malaysian Identity Card - Work Permit/Employment Pass (where applicable) - Income Documents - Proof of Residential Address* (Within the last 3 months) - Taxpayer Identification Number Details
For Other Foreigners	- Valid Passport - Work Permit/Employment Pass (where applicable) - Income Documents - Proof of Residential Address* (Within the last 3 months) - Taxpayer Identification Number Details

* Proof of residential address:- Documents such as bank statement, income tax assessment, property tax bill, telecommunication bill or utilities bill.

Please download Online Trading Facility Activation Form for Individual Client or Corporate Client and return it via email to contact@utrade.com.sg.

A new User-ID and Password will be sent to you once the application is approved.

You may contact Client Services at +65 6536 9338 during operating hours or your Trading Representative for clarification.

To retrieve your saved draft or a copy of your submitted online application, kindly log in to Application link with the credentials sent in our email to you.

To upload documents to complete with your online application, kindly log in to Resubmit link with the credentials sent in our email to you.

For existing clients, it takes about five working days upon receiving your completed forms. For new clients, it takes five working days once your CDP and other relevant accounts are opened.

*Successful new Individual Securities Trading Account clients will receive their login details via email.

W-8BEN Form is for US Inland Revenue Tax Purpose and it is compulsory for all non-US citizens/residents to have a valid W-8BEN to trade in the US Markets or hold US shares.

It has a validity of 3 years and clients are required to resubmit after the 3rd calendar year. If we do not receive your updated W-8BEN after it has expired, your account will be blocked from buying US shares.

Submission can be made via email to contact@utrade.com.sg

Note:
1. US citizens and residents are restricted from trading in the US market through UOB Kay Hian, due to NASD regulatory policy. Should your citizenship/residency change from non-US to US, you are required to notify us immediately and close your account.

2. Likewise, should your citizenship/residency change from one non-US country to another non-US country, you are required to resubmit the W-8BEN form.

3. Submission of the W-8BEN form does not exempt clients from the withholding tax imposed on dividends/interest.

4. There will not be renewal of W-8BEN notification if you do not hold US shares or trade within 3 years.

‘Permanent residence address’ refers to the Residential Address per UOB Kay Hian’s records. Any update of Residential Address will need to done through UOB Kay Hian as CDP’s Residential Address will not supersede UOB Kay Hian’s records.

Clients who trade Northbound shares via China Connect System will be required to have their information submitted to HKEX, which in turn will transmit to China Mainland Exchanges:
- Individual Account: Name, ID Issuing Country, ID Type and ID Number
- Corporate Account: Entity name, Place of Incorporation and Legal Entity Identifier ("LEI") / Certificate of Incorporation number

Visit HKEX website for more information.

Clients are to sign and return 'Request for Trading in Northbound China Connect shares' form* to UOB Kay Hian Pte Ltd to give their consent to disclose their particulars prior to trading in Northbound shares. It takes about four to five working days for processing.

From 26 Sep 2018, existing clients with Northbound shares will only be allowed to sell their holdings if no form is submitted.

Note
*Please read this statement together with the request form.
- Clients with multiple accounts will only require to submit one form.
- For joint account holders, both account holders will have to sign the form.

Account Type	Personal Information (Eg. Name, Nationality/Place of Incorporation, Passport, PR Status)	Contact Information (Eg. Address, Email, Mobile)	Employment/Asset Information (Eg. Occupation, Source of Wealth/Fund etc)
Account(s) linked to CDP *	CDP Update form	UOBKH Update form	UOBKH Update form
Account(s) Not linked to CDP	UOBKH Update form	UOBKH Update form	UOBKH Update form

The following table stipulates the required update form(s) to be submitted for the respective account types.

*Note: For account(s) linked to CDP, your Personal Information (as stated above) will be updated in our records upon CDP’s completion. If Mailing Address is updated through CDP, please note that it will supersede UOB Kay Hian’s records.

Submission of form:

For CDP form

Kindly submit original signed form along with the required supporting documents to CDP’s address indicated on the form. A copy of form can be downloaded from SGX Website.

For UOBKH form

Kindly submit the signed form along with the required supporting documents via the following methods. For Individual/ Joint Account, kindly complete the “Update of Personal Particulars” form. For Corporate Account, kindly complete the “Update of Corporate Particulars” form.

1) Via email at: contact@utrade.com.sg

----------------------OR---------------------------

2) Via mail / Over the counter at:

UOB Kay Hian Private Limited
8 Anthony Road
#01-01
Singapore 229957
Attention: Client Accounts

Processing Time:

Your particulars maintained with UOBKH will typically be updated within 3 to 5 working days if your documents are in order. However, if your account is linked to CDP, please note that the following information will only be updated after your CDP records has been updated:

• . Name
• . Nationality / Place of Incorporation (For Corporate)
• . NRIC / Passport / ROC (For Corporate)
• . PR Status

We are allowing clients the flexibility to have Mailing Address updated in UOB Kay Hian’s records without having to wait for CDP to update on their end. This is to reduce potential lag time and rejection as many clients encountered delay/ rejection when they update Mailing address through CDP due to signature mismatch.

Note: If Mailing Address is updated through CDP subsequently, it will supersede UOB Kay Hian’s records.

We conduct monthly online trading education workshops throughout the year to share tips on how to best utilize the UTRADE Trading Platforms.
Click here to register

You may also refer to our user guides for step-by-step instructions on navigating the UTRADE trading platforms.

You may log in to UTRADE via the following channels:

- Web
- Mobile Browser
- Mobile App (available on Google Play or the App Store)
- Tablet (available on Google Play or the App Store)

Logging in to UTRADE Web

Step 1

Ensure that you are accessing the UTRADE Singapore homepage at https://www.utrade.com.sg

Step 2

Select Login > Equities

Step 3

Enter your Login ID and Password. Select your preferred language, then click on "Log in".

You may login to all available UTRADE Equities platforms with your existing UTRADE Login ID and Password.

Please note that clients who have successfully opened a new Trading Account will receive their login details via email. Kindly ensure you have provided us with a valid email address.

1. For security reasons, you will be prompted to change your password upon entering the UTRADE platform for the first time.

2. Next, there will be various Terms & Conditions for you to read and accept, most of which will only appear once upon your first login. The “Terms of Use of UTRADE portfolio” however, will appear each time you login.

3. Complete a one-time acceptance of the Exchange Agreement for each market to gain access to the price feed. It is a requirement by the Exchanges to submit a one-time acceptance of Agreement prior to trading. Kindly click on the respective Exchanges for acceptance of Agreement.

New UTRADE Web Platform

To accept, you may go to the “Account” page. Select “Account Details” and follow the instructions under the “My Acceptance of Exchange Agreement” column to accept.

To view your trading limits, you may go to “Account” → “Account Limits”. For any trading limits related queries, you may contact your Trading Representative.

Old UTRADE Web Platform

Please proceed to “Account Management” and select “Account Details”. Follow the instructions under the “My Acceptance of Exchange Agreement” column to accept.

To view your trading limit, go to “Trade” → “Place Order”. For any trading limits related queries, you may contact your Trading Representative.

4. To get SGX Market Depth or live prices for US or HKEX Trading, you may:

I. Use your reward points to subscribe for these services under the “Rewards” page.

II. Pay for these services and complete the Subscription Services Application Form.

Kindly ensure that you have entered a valid Login ID and Password. Please note that the password is case sensitive, do check that your caps lock is on or off accordingly.

For security reasons, access to your online trading account will be disabled after 5 accumulative unsuccessful login attempts.

You can use the following self-service online features:

Forgot Login ID

Unlock Account which allows you to unlock your account immediately. You will be given another 5 login attempts upon successful unlock account request. If you have made another 5 accumulative unsuccessful login attempts, your accounts will be locked and you will have to contact our Client Services at +65 6536 9338 for further assistance. Alternatively, you can reset your password online via Forgot Password. Upon successful request, you will receive your login credentials via email.

Some of the security features we have in place to protect your online trading include:

Firewalls

Firewalls are in place to allow legitimate network traffic.

SSL Encryption

To protect your data from being tampered with during transmission, all information exchanged on the secure pages is encrypted. Any data that you send will be scrambled into an unrecognized form before it is transmitted to our server.

Intrusion Detection System (IDS)

The IDS provides 24x7 network security surveillance and proactively prevents security breaches to guard our websites and systems against intrusion.

Unique User ID and Password

You are identified uniquely by your user ID and can only log into the secured portions of the system with your password. Transactions will only be authorized with your valid user ID and password.

Log out before closing the browser

To ensure that you close the session successfully, you should always log off by clicking “Logout’ on the top right corner before closing the browser.

Ensure you have the latest browser version

With the latest browser version, you will have the latest updated security features for that browser.

Enable TLS support for your internet browser

Internet Explorer To enable TLS support for IE, please open your IE browser and follow these steps:

Step 1: Select "Tools" >> "Internet Options" Step 2: Select "Advanced" tab. Step 3: Tick "TLS1.1" and "TLS1.2" Step 4: Click on "OK" and save the changes

Mozilla Firefox To enable TLS support for Firefox, please open your Firefox browser and follow these steps:

Step 1: In the address bar, type about:config and press Enter Step 2: In the Search field, enter tls. Find and double-click the entry for security.tls.version.min Step 3: Set the integer value to 3 to force protocol of TLS 1.3 Step 4: Click on OK Step 5: Close your browser and restart Mozilla Firefox

Google Chrome To enable TLS support for Chrome, please open your Chrome browser and follow these steps:

Step 1: Click Alt F and select "Settings" Step 2: Scroll down and select "Advanced" Step 3: Scroll down to the "System" section and click on "Open proxy settings" Step 4: Select "Advanced" Step 5: Scroll down to "Security" category, check the option box for Use TLS 1.1 and Use TLS 1.2

Apple Safari If you are using Safari version 7 or greater, TLS 1.1 and TLS 1.2 are automatically enabled

Clear your cache after each session

When you login to our UTRADE Trading Platforms, temporary files are stored in your system's cache. You can clear your cache after each session by following these steps:

Step 1: Select "Tools" >> "Internet Options" Step 2: Select "General" tab. Step 3: Click on the "Delete Files" button under the Temporary Internet Files. Step 4: Tick the "Delete all offline content" and click on "OK" Step 5: Click on "OK" and save the changes

Avoid sharing or using shared / public computers

Sharing or using shared or public computers to access UTRADE Trading Platforms is a potential security risk on your part. If you use a shared or public computer, ensure that you disable AutoComplete, log out, and clear your cache after your session.

Ensure adequate security if on a wireless network

Be certain that the wireless network has been configured to incorporate network security, including but not limited to, data encryption.

Download UTRADE app from official source

Clients are advised to download our UTRADE app from the official Android/iPhone source respectively at Google Play and Apple App Store.

Check your account regularly

Always check your order history regularly to ensure that all details are updated and there has been no unauthorized access on your account. Please inform us immediately if you suspect unauthorized access on your account.

Regularly update your contact details

Keep us updated on your latest contact details to facilitate us in contacting you when necessary.

Protect your computer against malicious viruses

You are advised to install and update anti-virus software. Do not install software programs from an unknown source. Certain viruses as well as programs may capture sensitive personal data without your knowledge. You can prevent this by constantly updating your anti-virus software and regularly scanning your system.

Important tips on how you can safeguard and protect your account information

To ensure that your online security and account information are not compromised, we recommend that you adopt the following security guidelines:

(a) Please do not select the browser option for storing or retaining user name and password (b) Password must be kept confidential and not be divulged to anyone. (c) Password must be memorised and not be recorded anywhere. (d) Password must be changed regularly, or when there is any suspicion that it has been compromised or impaired.

- Avoid simple passwords that can be easily guessed such as NRIC numbers, birth dates.

- Use a password that is alphanumeric and avoid sequential numbers e.g. 123456, abcdefg, qwerty.

- Change password regularly or when you suspect that your password has been discovered or used by others.

Note: UOBKH will never request for clients to disclose their passwords under any circumstances.

New UTRADE Web Platform

To change your login ID or Password, go to “Settings” located at the top of the platform → “Login ID and Password”.

Do remember to click “Save Settings” to submit your change.

UTRADE SG Mobile App, UTRADE Tablet App, Mobile Lite, Old UTRADE Web Platform

To change your login ID or Password, go to “Account Management”. A confirmation window will show once you have successfully changed your credentials.

It is not compulsory to enable 2FA for your UTRADE trading account. You may refer to 2FA Risk Awareness Statement (RAS) to understand the risks involved if you choose to continue logging in without 2FA.

However, do note that once you have enabled 2FA for your trading account, it will be compulsory to access your trading account with 2FA.

It is a digital security token that is integrated with the UTRADE mobile app for 2-factor authentication (2FA).Find out more here.

With UTRADE Secure, you can trade securely by simply logging in to UTRADE mobile app with background authentication, saving the hassle of entering OTP (One-Time Password) manually.

If you are accessing UTRADE via desktop web or tablet, you can use it to generate an OTP to log in to your UTRADE account. Learn more.

Click here for a video guide on how to register for the new digital token.

The Common Reporting Standard (CRS) is an internationally agreed standard for the automatic exchange of financial account information between jurisdictions for tax purposes, to better combat tax evasion and ensure tax compliance.

The CRS sets out the financial account information to be exchanged, the financial institutions (“FIs”) required to report, the different types of accounts and taxpayers covered, as well as the customer due diligence procedures to be followed by FIs.

More information about CRS can be found on the OECD website: www.oecd.org

FATCA stands for the Foreign Account Tax Compliance Act and is legislation designed to prevent tax evasion.

Introduced by the United States Department of Treasury and the US Internal Revenue Service (IRS), the purpose of FATCA is to encourage better tax compliance by preventing US Persons from using foreign banks and other financial organizations in order to avoid US taxation on their income and assets.

More information about FATCA can be found on the IRS website: www.irs.gov

For CRS:
CRS affects both individuals and entities. You are required to update us if there is any changes in your tax residency, or if you have not furnished us your CRS Self-Certification forms before.

For more information regarding the CRS, please visit the OECD website at www.oecd.org/tax/automatic-exchange/crs-implementation-and-assistance/ or speak to a professional tax advisor.

For FATCA:
FATCA affects both individuals and entities if you fall into the below category, the term US person includes the following (but is not limited to):
• A citizen of the US, including an individual born in the US but resident in another country (who has not given up their US citizenship)
• A person residing in the US, including US green card holders
• US incorporated/ registered companies with US persons

For more information regarding the FATCA, please visit the IRS website: www.irs.gov

For CRS:
Both individuals and entities are required to provide us their tax residence information if there are any changes or update. If you have previously furnished us your CRS Self-Certification form, it will remain valid in our record unless there is any change of circumstances in your tax residency information.

For FATCA:
Both individuals and entities are required to provide us their FATCA status if there are any changes or update. If you have previously furnished us your W8BEN/ W8BENE/ W9 form, it will remain valid in our record unless there is any change of circumstances in your FATCA status.

For CRS
Individual
CRS – Individual Tax Residency Self-Certification Form

Entity
CRS – Entity Tax Residency Self-Certification Form
CRS – Controlling Person Tax Residency Self-Certification Form

Note: For Controlling Person, please complete one form each.

For FATCA
Individual
W-8BEN (For Non-US Tax Resident-Individual)
W-9 (For US Tax Resident)

Note: For joint account, please complete one form each.

Entity
W-8BEN-E (For Non-US Tax Resident-Corporate)
W-9 (For US Tax Resident)

Markets Available on UTRADE	Traded Currency
SGX	SGD, HKD, JPY, AUD, CNY , USD, EUR
Australia (ASX)	AUD
Bursa	MYR
HKEX	HKD, CNY, USD, EUR
HK-SSE/SZSE (China A Shares)	CNY
Thailand (SET)	THB
US (NYSE, NASDAQ, AMEX, NYSE ARCA)	USD
Toronto (TSX, TSXV)	CAD
London (LSE)	GBp (Pence), GBP (Pound)

Note:
Trading in US Pink Sheet (OTC markets) and OTC Bulletin Board (OTCBB) are not available on UTRADE.

View the list of tradeable US, Canada and London stocks here.

View the list of eligible HK-Shanghai/Shenzhen Stock Connect securities here.

For HK-Shanghai/Shenzhen Connect , contra trading or naked short selling is not allowed. Shares bought on Trade date can only be sold on and after Trade + 1 day.

Under HKEx Exchange rules on trading China Connect Service, only institutional professional investors are allowed to buy or sell ChiNext and STAR shares which are accepted as China Connect Securities (other than Special China Connect Securities which are eligible for sell orders only) through the China Connect Service.

Read more under paragraph 16 to 18 , such ChiNext shares have stock code starting with 300xxx, 301xxx series.

Read more under paragraph 14 to 15 , such STAR shares have stock code starting with 688xxx, 689xxx series.

Singapore

Monday - Friday

Session	Singapore Time
Pre-opening	0830 – 0859* hrs
Non-cancellation	0858* – 0859 hrs
Continuous Trading	0900 – 1200 hrs
Mid-Day Break Pre-opening	1200 – 1259* hrs
Non-cancellation	1258* - 1300 hrs
Continuous Trading	1300 – 1700 hrs
Pre-closing	1700 – 1705** hrs
Non-cancellation	1704** - 1706 hrs
Trade at Close (from 3 June 2019)	1706hrs to 1716hrs (Order submission to be based on closing auction price)
Note
Time Period	Remarks
* Pre-open phase	Ends randomly at any time from 0858 - 0859 hrs / 1258 - 1259 hrs and Non-cancellation phase will begin immediately after Pre-open phase ends.
** Pre-close phase	Ends randomly at any time from 1704 - 1705 hrs and Non-cancellation phase will begin immediately after Pre-close phase ends.

For half trading day, Pre-Close routine will end randomly between 1204 hrs and 1205 hrs, i.e. Non-Cancel period can start any time between 1204 hrs and 1205 hrs.

Visit SGX website for more information on trading hours and Trade at Close.

Australia

Monday - Friday

Australia Time	10:00^ hrs to 16:00 hrs (Normal Trading Hours) 16.00 hrs to 16.10 hrs (Pre-Closing Single Price Auction) 16.10 hrs to 16.12 hrs (Closing Single Price Auction, i.e. Order Matching)
Non-Daylight Saving Singapore Time	08:00 hrs to 14:00 hrs (Normal Trading Hours) 14:00 hrs to 14.10 hrs (Pre-Closing Single Price Auction) 14:10 hrs to 14:12 hrs (Closing Single Price Auction, i.e. Order Matching)
*Daylight Saving Singapore Time	07:00 hrs to 13:00 hrs (Normal Trading Hours) 13:00 hrs to 13.10 hrs (Pre-Closing Single Price Auction) 13:10 hrs to 13:12 hrs (Closing Single Price Auction, i.e. Order Matching)

^ Random +/- 15 seconds
*Daylight Saving commences from the first Sunday in October till the first Sunday in April.

Malaysia

Monday - Friday

Session	Singapore Time
1st Session
Pre-opening	0830 – 0900 hrs
Opening and Continuous Trading	0900 – 1230 hrs
Break*	1230 – 1400 hrs
2nd Session
Pre-opening	1400 – 1430 hrs
Opening and Continuous Trading	1430 – 1645 hrs
Pre-closing	1645 – 1650 hrs
Trading at Last & Closing**	1650 – 1700 hrs

*Order amendment/cancellation request on unmatched orders made between 1230 hrs to 1400 hrs will only be sent to the exchange at 1400 hrs.

**Order submission to be based on the last done price at 1650 hrs.

Hong Kong

Monday - Friday

Session
Pre-Opening Session	Singapore Time	At-Auction Order	At-Auction Limit Order
Pre-opening	0900 – 0915 hrs	Enter/Amend/Cancel	#Enter/Amend/Cancel
Pre-order Matching	0915 – 0920 hrs	Enter only	^^Enter only
Order Matching Period	0920 – 0922 hrs	Enter only	^^Enter only
Blocking	After matching till 0930 hrs	Not allowed	Not allowed
Continuous Trading Session
Morning Trading	0930 – 1200 hrs
Break^*	1200 – 1300 hrs
Afternoon Trading	1300 – 1559 hrs
Closing Auction Session (Read more >>>)
Calculation and Dissemination of Reference Price	1600 – 1601 hrs	Not allowed	Not allowed
Order Input Period	1601 – 1606 hrs	Enter/Amend/Cancel	@Enter/Amend/Cancel
Non-cancellation Period**	1606 – 1608 hrs	Enter	^^Enter
Random Closing**	1608 – 1610 hrs	Enter	^^Enter

# Subject to +/- 15% price limit set by HKEx, effective from 19 Oct 2020. Please go to Hong Kong websites Infographics and Information Paper for more details

@ Subject to +/- 5% of reference price set by the exchange.

^^Between lowest ask price and highest bid price

^New order submission and amendment made between 1200 hrs to 1300 hrs will be sent to the exchange at 1300 hrs.

* Order cancellation request made between 1200 hrs to 1230 hrs will only be sent to the exchange at 1230 hrs.

** New at-auction orders and at-auction limit orders must be between the lowest ask and highest bid of the order book.

For more details on Hong Kong trading hours and order types applicable to the different session, please click Hong Kong Exchange website.

Note: For half trading day, Pre-Close routine will end randomly between 1208 hrs and 1210 hrs, i.e. Non-Cancel period can start any time between 1206 hrs and 1208 hrs.

Hong Kong Shanghai (SSE) and Hong Kong Shenzhen(SZSE)

Monday - Friday

Session	Shanghai (SSE)	Shenzhen(SZSE)
	Singapore Time
Opening Call Auction	0915 - 0925 hrs
Continuous Auction (Morning)	0930 - 1130 hrs
Continuous Auction (Afternoon)	1300 - 1500 hrs	1300 - 1457 hrs
Closing Call Auction	Not applicable	1457 - 1500 hrs
Note
Time Period	Remarks
0920 - 0925 hrs	SSE/SZSE will not accept order cancellation
1457 - 1500 hrs	SZSE will not accept order cancellation
0910 - 0915 hrs; 0925 – 0930 hrs; 1255 – 1300 hrs	Orders and order cancellations can be accepted but will not be processed by SSE/SZSE until the respective market open
Orders that are not executed during the opening call auction session will automatically enter the continuous auction session.

Thailand

Monday - Friday

Trading Session	Singapore Time
Pre Open 1	10.30am - T1
Trading	11.00am - 1.30pm
Pre Open 2	2.30pm - 3.00pm (see T2)
Trading	3.00pm - 5.30pm
Pre Close	5.30pm - T3
Close	6.00pm

T1	Random opening time between 10.55am to 11am (Singapore time) / 09:55am – 10:00am (Thailand timing) for calculating the opening prices for the morning trading session.
T2	Random opening time between 2.55pm – 3.00pm (Singapore time) / 1.55pm – 2:00pm (Thailand time) for calculating the opening prices for the afternoon trading session.
T3	Random closing time between 5.35pm – 5.40pm (Singapore time) / 4:35 pm – 4:40pm (Thailand time) for calculating the closing prices of each day.

US

Monday - Friday

US (Eastern) Time	0930 - 1600 hrs
Singapore Time	2230 - 0500 hrs (Standard Time)
	2130 - 0400 hrs (during *Daylight Saving Time)

We do not participate in extended hours trading (pre-open and post-market).

* To adjust for Daylight Saving Time, the US market hours will move 1 hour forward from the second Sunday of March to the first Sunday of November.

Orders will be routed for processing from 0830 hrs (Eastern Time) onwards. In accordance to US trading rules, no cancellation or amendment is allowed between 0920 hrs to 0930 hrs (Eastern Time). For more details, click here.

As there is no minimum or maximum bid size check, do exercise cautious during your order submission. If you have entered a higher buying price or a lower selling price than the opening/prevailing price, your order will be executed based on the prevailing market conditions.

Canada (TSX)

Monday - Friday

Canada Time	0930 - 1600 hrs
Singapore Time	2230 - 0500 hrs (Standard Time)
	2130 - 0400 hrs (during *Daylight Saving Time)

* To adjust for Daylight Saving Time, the Canada market hours will move 1 hour forward from the second Sunday of March to the first Sunday of November.

UK (LSE)

Monday - Friday

UK Time	0800 - 1630 hrs
Singapore Time	1600 - 0030 hrs (Standard Time)
	1500 - 2330 hrs (during *Daylight Saving Time)

* To adjust for Daylight Saving Time, the UK market hours will move 1 hour forward from the last Sunday of March to the last Sunday of October.

Non Trading Days

SGX

ASX

Bursa

HKEX

HK-SSE/SZSE

SET

US(NYSE, NASDAQ, AMEX, NYSE ARCA)

Toronto (TSX, TSXV)

London (LSE)

Notes: Orders submitted after market close will be shown as “Pending” in UTRADE and sent to the respective Exchange on the next trading day. Clients are advised to check the status of their orders from time to time, especially if they have submitted overnight orders as they are subject to trading credit limit check on the next trading day.

Markets	Price Feed
SGX, Bursa	Live
ASX	At least 20 minutes delayed
HKEx (View Trading Agreement)	At least 15 minutes delayed
Thailand	At least 15 minutes delayed
NASDAQ	At least 15 minutes delayed
NYSE, NYSE ARCA, AMEX	At least 20 minutes delayed
Hong Kong - Shanghai/Shenzhen	At least 15 minutes delayed
TSX	At least 15 minutes delayed
LSE	At least 15 minutes delayed

You may subscribe to live quotes for HKEx and US Markets for a fee, click here for subscription form.
Alternatively, live price for HKEX and US Markets may be redeemed through UTRADE Rewards.

It is a requirement by the US Exchanges for client who wants to view or trade in US stock to read and accept the Agreement for Market Data Display Services for NASDAQ and NYSE/NYSE ARCA/AMEX Exchanges to confirm that he/she is a “non-professional” market data subscriber as defined under the Agreement.

Please follow the steps below to access the US Agreement:
Step 1 :Go to “Trade” tab
Step 2: Select “Price” on the sub menu
Step 3: Select “NASDAQ” market from the drop down list on your top right
Step 4: Complete the information shown in the US Agreement page
Step 5: Click on the “Acceptance” button after completion
Repeat the above steps for NYSE/NYSE ARCA/AMEX markets.

Please visit SGX website.

Counter party information tells you who the brokers that matched your SGX trades are.

Please refer to the Order Book's Legend to see the full names of these counter parties.

Some counters may be displayed under Top Volume during pre-opening hours (8:30am – 8:58am). This is due to reporting requirements for married trades executed after trading hours. Depending on which of our platforms you are using, right click on the stock name to open the quick menu or hover over the stock to view more options, and select Time & Sales or Trade Summary for more details on these married trades.

Equilibrium price is the price at which orders would be executed if pre-opening/pre-closing matching were to occur at that point and acts as an indication of the eventual opening or closing price. SGX publishes this data on a real-time basis to provide more market transparency and helps market participants assess the market and adjust their orders accordingly. Masking of all better bid/ask prices and quantities acts as an additional safeguard against manipulation of the eventual equilibrium price. Read more >>>

This information is provided in the EP column of the Prices page

Trade at Close (TAC) is a ten minutes trading phase commencing immediately after the closing routine. The TAC session will occur at 5.06pm to 5.16pm on a regular trading day and from 12.06pm to 12.16pm if the market is trading for half a day.

Key highlights:

1. Orders are matched continuously only at the fixed equilibrium price (also known closing auction price) established from the preceding closing auction. 

2. TAC is available for a security on a trading day only if the closing auction for that security on that day resulted in a closing auction price; correspondingly, TAC will not be available for a security if there is no closing auction price on that day.

3. Unmatched limit orders from the closing routine will be carried forward to the TAC phase and will expire (with the exception of the long-dated orders) at the end of the TAC phase.

4. CAP value will appear under the CAP column in your Watchlist, Top Movers and Prices page. It will only be displayed during TAC session.

Your order will be rejected with the following message if you have entered an invalid price during TAC session.

Example 1
Order entered with a limit price not equal to closing auction price.
Rejection reason: "Premium doesn’t match fixed price"

Example 2
Order entered with a limit price when there is no closing auction price.
Rejection reason: "No fixed price available in fixed price matching session"

a. What is a Unit Share Market?

The Unit Share Market is a SGX market which allows the trading of odd lots in quantity less than the standard board lot size of 100 shares per trade. It is a separate market from the SGX market and you may only place a buy or sell order of a maximum of 99 shares per trade in the unit share market.

For example, If you would like to buy 199 shares of XYZ Company, you would have to place an order in the SGX market for 100 XYZ shares and another separate buy order of 99 XYZ shares in the unit share market.

b. Where can I trade in the Unit Share Market?
You can trade in the Unit Share Market through our online platform, select “SGX Unit Share” when selecting the market. Alternatively, you may wish to place your trades via your Trading Representative.

c. Are the prices for the Unit Share Market live?
Yes, the prices shown are live.

d. Will my portfolio reflect my SGX Unit Share holdings?
Yes. However, your Unit Share holdings will be combined together with your SGX board lot holdings.

e. Where do I view my SGX Unit Share orders?
You may view your order by going to the order book and selecting “All Markets” or “SGX UnitShare”. Do note that selecting “SGX” will not display SGX Unit Share orders.

f. Can I submit a trade greater than the Board Lot size in Unit Share Market?
No. Unit Share Market only allows the trading of odd lots in quantity less than the board lot size. For example: To buy 120 UOB shares, you will need to place 2 separate trades. Firstly you will have to submit a buy order of 100 UOB shares in the SGX Board Lot Market. Then you have to submit another buy order of 20 UOB shares in the Unit Share Market.

g. Is the Unit Share Market implemented across all financial markets?
No. The SGX Unit Share Market is applicable to SGX only.

h. Will I be able to 'Amalgamate' Unit Share Trades?
Yes. Amalgamation of your unit share trades will be done automatically by the system, if the following conditions below are met:

• The amalgamated trades must be of the same trading day, stock and settlement currency.
• The amalgamated trades must be of the same action (e.g. buy action amalgamates with another buy action)
• The amalgamated trades must be of the same payment mode (e.g. contra amalgamated with contra, cash amalgamated with cash, CPF amalgamated with CPF)

i. What are the commission and other charges for trading Unit Shares?
Commission and charges including the minimum brokerage are the same as the SGX Market.

The board lot size is display on Place Order page after you have selected the stock.

Shares, company warrants and structured warrants are traded in board lot size of 100.
Exchange Traded Funds (ETFs) are traded in board lot size of 5, 10 or 100.
American Depository Receipts (ADRs) are traded in board lot size of 10.
Fixed income productions are traded in board lot size of 10, 100 or 1000.

For more details, visit SGX website.

Circuit breakers are measures instituted by exchanges to stop trading temporarily when the market has fallen by a certain percentage in a specified period. They are intended to guard against disorderly situations in the face of rapid and unchecked market movements and prevent a market free fall by permitting buy and sell orders to rebalance. By implementing circuit breakers, investors are given time to assimilate incoming information and make informed choices during periods of high market volatility.

SGX

Singapore Exchange (SGX) introduced circuit breakers in the securities market on 24 February 2014 as an additional market safeguard.

Please refer to the following SGX link for more details: SGX Circuit Breakers

When the circuit breaker is activated, a “CIRB” indicator will be displayed in “Rmks” column. Meanwhile, if the Structured and Company Warrants are halted due to the activation of circuit breaker in the underlying instrument, a “CIRH” indicator will be displayed in “Rmks” column of the affected counter.

The list of counters with circuit breaker triggered for the day are found on SGX Website. Scroll down to the Circuit Breaker section for the list of counters.

Note: If there is no activated circuit breaker for the day, no data will be displayed.

Other Exchanges

Please refer to the following links for more details on Circuit Breakers for other exchanges.

Name of Exchange	Links
ASX	ASX does not use Circuit Breaker
Bursa	Bursa Circuit Breakers
HKEX	HKEX Volatility Control Mechanism (VCM)
Thailand(SET)	SET Circuit Breakers
NYSE, NYSE ARCA, AMEX (NYSE American)	NYSE Circuit Breakers
Nasdaq	Nasdaq Circuit Breakers
LSE (London)	LSE Circuit Breakers
TSX (Toronto)	TSX Circuit Breakers

MWCB provide for cross-market trading halts during a severe market decline as measured by a single-day decrease in the S&P 500 Index.

Click here for more information

In the US market, ticker symbols are used to uniquely identify stock names.

Ticker symbols are modified with suffix letters indicating the status of the stock. In some cases, it includes corporate actions or other aspects unique to the trading of the stock.

View list of commonly used suffix letters.

Q:	Bankruptcy reorganisation issue
E:	Issue with deficient or late filing with the SEC.
SP (Special):	Indicates that some unusual condition exists for the security.
RT (Rights):	Represents the privilege to subscribe, in proportion to the number of shares owned, to new or additional stocks, usually at the market price. Rights have their own market value and can be actively traded.
WI (When Issued):	Indicates a transaction in a stock authorised for issuance, but not yet actually issued. The transactions are on an “if” basis, to be settled if and when the actual stock is issued.
WD (When Distributed):	Indicates a transaction in a stock authorised for distribution, but not yet actually distributed. The transactions are on an “if” basis, to be settled if and when the actual stock is distributed.

Market	Order Type	Validity Type
SGX	Limit *Market *Market-to-Limit *Conditional Order	^Day *Fill and Kill (FAK) *Fill or Kill (FOK) *Good-till-Date (GTD) *Good-till-Maximum (GTM)
ASX	Limit	^Day
Bursa	Limit	^Day
HKEx (Read more >>>)	At-Auction At-Auction Limit Limit Enhanced Limit Special Limit	^Day
SET	Limit	^Day
HK-Shanghai/Shenzhen Stock Connect	Limit	^Day
US	Limit Stop Limit	^Day **Good-till-Date (GTD)
TSX	Limit Stop Limit	^Day
LSE	Limit Stop Limit	^Day

* For more information, visit http://www.utrade.com.sg/advancedorder/

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Limit Order (All Markets)

A limit order specifies the price and quantity that a buyer or seller is willing to trade at, i.e. at that price or better (lower for buy, higher for sell). Any portion of the order that can immediately be matched is traded as soon as the order is entered. The rest of the unfilled order sits in the order book.

At-auction Order (HKEx)

An at-auction order is an order with no specified price and is entered into the trading system for execution at the final Indicative Equilibrium Price (IEP). It enjoys a higher order matching priority than an at-auction limit order and will be matched in time priority at the final IEP.

Any outstanding at-auction orders after the end of the Pre-opening Session will be cancelled before the commencement of the Continuous Trading Session.

At-auction Limit Order (HKEx)

An at-auction limit order is an order with a specified price. An at-auction limit order with a specified price at or more competitive than the final Indicative Equilibrium Price (IEP) may be matched at the final IEP during the pre-order matching period from 9.15am to 9.20am. If an IEP cannot be determined during the Closing Auction Session, the Reference Price will serve as the price for matching. The matching of applicable at-auction orders and at-auction limit orders will occur at the Reference Price instead and the matching mechanism will be same as matching at the IEP.

All unfilled at-auction limit orders from the Pre-Opening Session will be converted into limit orders and carried forward to the Morning Session provided that the specified price of that at-auction limit order does not deviate 9 times or more from the nominal (last done price).

Enhanced Limit Order (HKEx)

An enhanced limit order will allow matching of up to 10 price queues (i.e. the best price queue and up to the 10th queue at 9 spreads away). The sell order input price cannot be made at a price of 10 spreads (or more) below the current bid price whereas the buy order input price cannot be made at a price of 10 spreads (or more) above the current ask price.

Any outstanding enhanced limit orders will be treated as a limit order and put in the price queue of the input price.

Special Limit Order (HKEx)

A special limit order will allow matching of up to 10 price queues (i.e. the best price queue and up to the 10th queue at 9 spreads away). A special limit order has no restriction on the input price as long as the order input price is at or below the best bid price for a sell order or at or above the best ask price for a buy order.

Any outstanding special limit orders will be cancelled.

Visit HKEx website for more information on Order Types and Trading Mechanism.

Stop Limit Order (US, TSX, LSE)

A stop limit order has two price components specified - the activation price and the limit price. When the bid/ask price of the stock reaches the activation price, the order converts to a limit order and is executed at the limit (or better, if available.)

^DAY Order (All Markets)

The order is only valid for the day that is sent to the Exchange. If the order is not executed, it will expire at the end of trading day. The Order Book will reflect the status “E” for expired orders. You will need to re-enter the orders if you want to place the orders for the next trading day.

**Good-till-Date (GTD) for US markets

Only applicable for Cash account.
You can set your GTD order up to 30 calendar days. Please do not select Saturdays, Sundays and US holidays as the expiry date.
Always check your order book to make sure that the order status is updated as Queue or Filled during trading hours.
You can only withdraw the quantity on GTD order that is not filled.
The order may incur more transaction cost if the order is partially filled each day and commissions are charged on each day that an execution occurs.

Do be cautions and mindful that when the order is left on the order book for a period of time during which market conditions could change and the order may become unfavorable. In the event of corporate action, such US GTD order will not be auto void or expired in the system. The trading price will usually be adjusted accordingly to reflect the effect of the share consolidation / split / dividend / bonus / rights issues or others. However, the stock prices may also be affected by a myriad of factors such as the usual market forces of demand and supply, economic and political events (both locally and overseas). This information serves as an illustration only, you should not rely on the information above for your trading decision.

ANY

ANY fill type is only available on US markets, TSX and LSE.

ANY fill type allows your order to be filled in different quantities.

With ANY fill type, orders may be partially executed if there is not enough liquidity or if the market moves away from your limit price. Commission and transaction cost are charged accordingly.

SGX

The minimum bid sizes are shown below.

For all currencies except HKD, RMB, and JPY based products:

Share Price (S$)	Bid Size (S$)	Bid Range
Below 0.200	0.001	+/- 30 bids
0.200 to 0.995	0.005
1.000 to 99.990	0.010
100.000 to 199.900	0.100	+/- 300 bids (Effective from 31 May 2021)
200.000 to 499.800	0.200
500.000 to 999.500	0.500

For example, if ABC shares were last traded at S$3.360, the price range to enter will be calculated to be +/- 30 bids from S$3.360. In this case, the price range will be $3.060 and S$3.660. Orders entered out of this range will be rejected as a mitigating control for any error trade.

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HKD and RMB-denominated stocks

Share Price (HK$)	Bid Size (HK$)	Bid Range
Below 0.25	0.001
0.25 to 0.495	0.005
0.50 to 9.99	0.01
10.00 to 19.98	0.02	+/- 30 bids
20.00 to 99.95	0.05
100.00 to 199.90	0.10
200.00 to 499.80	0.20
500.00 & above	0.50

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JPY-denominated stocks

Share Price (¥)	Bid Size (¥)	Bid Range
Below 2,000	1
2,000 to 2,995	5
30,000 to 49,950	50	+/- 10 bids
50,000 to 99,900	100
100,000 & above	1000

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Others

Products	Share Price ($)	Bid Size ($)	Bid Range
ETFs (Exchange Traded Funds)	All	0.01 or 0.001	+/- 30 bids *
Bonds listed in the Ready market, Debentures, Preference Shares with a $1 price convention and some ETFs	All	0.001	+/- 30 bids
Bonds listed in the Ready market, Debentures, Preference Shares with a $100 price convention and some ETFs	All	0.001	+/- 1000 bids
Structured Product (for Structured warrants and Daily Leverage Certificates, DLC)	0.001 to 0.199	0.001	+/- 30 bids
	0.200 to 1.995	0.005
	2.000 to 999.99	0.010

For more information, please visit SGX website.

* Effective 17 Jan 2022, price bid range for all SGX listed ETFs will be revised to +/-10%.

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Australia

Share Price (AUD)	Minimum Bid Size (AUD)
Less than A$0.10	0.001
A$0.10 to A$1.995	0.005
Above A$2.00	0.01

Order Submission	Restrictions
Price	Up to 10% from Best Bid or Offer Price (E.g. If the current bid price is at A$15.00, then a sell at A$13.45 (Aggressive Price) will be rejected due to exceeding 10% limit threshold)
Quantity	Up to 40% of the average of the last 20 days of trade
Value	Up to USD 1m for each submission

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BURSA

You can key in share prices for an order of up to +/- 30 cents (for share price below RM1.00) or +/- 30% (for share price more than RM1.00) from the previous day's closing price. The share price bid sizes are shown in the table below. Click here for more details.

Share price bid sizes

Share Price	Bid Size
Below RM1.00	0.5 sen
RM1.00 up to RM9.99	1 sen
RM10.00 up to RM99.98	2 sen
RM100.00 and above	10 sen

For bonds, debentures, loan securities, warrants and call warrants, the minimum bid structure has the same minimum trading spreads as for shares.

ETF bid sizes

Securities	Share Price	Bid Size
ABFMY1	At any price	0.1 sen
Equity-Based ETFs	Less than RM1.00	0.1 sen
	RM1.00up to RM2.995	0.5 sen
	RM3.00 and above	1 sen

Note:
Bursa Malaysia shall enforce Price Thresholds for all securities traded. Click here for more details on Price Thresholds and Reference Price.

The upper and lower price limits set for the whole trading day are as below:

New listing (including IPO)

Price	Limit Up	Limit Down
Share Reference Price RM1.00 and above	400% (5 times)	30%
Share Reference Price below RM1.00	400% (5 times) or 30 sen whichever is higher	30 sen (subject to minimum price of 0.5 sen)

Existing shares

Price	Limit Up	Limit Down
Share Reference Price above RM1.00	30%	30%
Share Reference Price below RM1.00	30 sen	30 sen (subject to minimum price of 0.5 sen)

Example 1:
If the Reference Price is RM0.06, the limit up price will be RM0.36 (RM0.06 + RM0.30) and limit down price will be RM0.005 (system minimum price).

Example 2:
If the Reference Price (ie the Last Traded Price on previous day or last trading day) is RM1.14. The upper limit price will be RM1.48 (ie 30% of RM1.14, round downward to the nearest bid size). The lower limit price will be RM0.80 (ie 30% of RM1.14, round upward to the nearest bid size).

No orders shall be entered above the upper limit or below the lower limit during the trading day.

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HKEx

The share price bid sizes are shown in the table below.

Share Price	Bid Size (HK$)
From $0.01 to $0.25	0.001
Over $0.25 to $0.50	0.005
Over $0.50 to $10.00	0.01
Over $10.00 to $20.00	0.02
Over $20.00 to $100.00	0.05
Over $100.00 to $200.00	0.10
Over $200.00 to $500.00	0.20
Over $500.00 to $1,000.00	0.50
Over $1,000.00 to $2,000.00	1.00
Over $2,000.00 to $5,000.00	2.00
Over $5,000.00 to $9,995.00	5.00

The share price bid sizes for Exchange Traded Funds are shown in the table below.

Share Price	Bid Size (HK$)
From $0.01 to $ 1.00	0.001
Over $1.00 to $5.00	0.002
Over $5.00 to $10.00	0.005
Over $10.00 to $20.00	0.01
Over $20.00 to $100.00	0.02
Over $100.00 to $200.00	0.05
Over $200.00 to $500.00	0.10
Over $500.00 to $1,000.00	0.20
Over $1,000.00 to $2,000.00	0.50
Over $2,000.00 to $9,999.00	1.00

The share price bid size for debt securities are as follows:

Share Price	Bid Size (HK$)
From $0.50 to $9,999.95	0.05

Visit HKEx website for more information on Order Types and Trading Mechanism

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HK-Shanghai/Shenzhen Stock Connect

Minimum bid size is CNY 0.01. Shares traded on the SSE/SZSE are subject to a price limit based on their previous closing price, including a ±10% price limit for stocks under normal circumstances and a ±5% price limit for stocks that are under special treatment (i.e. ST and *ST stocks) under risk alert

HKEx has put in place a dynamic price checking for buy orders. Buy orders with input prices lower than the current best bid (or last traded price in the absence of current best bid, or previous closing price in the absence of both current best bid and last traded price) beyond a prescribed percentage will be rejected by the Exchange. HKEx has set the dynamic price checking at 3% during the initial phase and may be adjusted from time to time subject to market conditions.

During Opening Call Auction, the current bid (or previous closing price in the absence of the current bid) will be used for checking. During Closing Call Auction, the current bid (or last traded price in the absence of the current bid) will be used for checking. Dynamic price checking will be applied throughout the trading day, from the 5-minute input period before the start of Opening Call Auction until market close.

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Thailand Markets

Share Price	Bid Size (THB)
Less than 2	0.01
From 2 up to less than 5	0.02
From 5 up to less than 10	0.05
From 10 up to less than 25	0.10
From 25 up to less than 100	0.25
From 100 up to less than 200	0.50
From 200 up to less than 400	1.00
From 400 and up	2.00

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US Markets

Share Price	Bid Size
Less than US$1	US$0.0001*
More than US$1	US$0.01*

*Selected shares involved in Tick Size Pilot Program starting 3 Oct 2016 will have their bid size in $0.05 increments. See here for more details.

Please note that there is a 30% price limit if you are placing a buy (sell) order that is higher (lower) than the current ask (bid) price. The 30% threshold is based on the current ask for buys and bid for sells orders. If a current bid or ask is not available then the most recent quote is used to calculate the 30% limit.

Example: Current bid price $63.35, sell order at $33.00 will be rejected (more than 30%).

As there is no minimum or maximum bid size check, do exercise cautious during your order submission. If you have entered a higher buying price or a lower selling price than the opening/prevailing price, your order will be executed based on the prevailing market conditions. You must always check your UTRADE order book for the latest order status.

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TSX

The share price bid sizes are shown in the table below.

Share Price	Minimum Bid Size
Below CAD0.50	CAD0.005
CAD0.50 and up	CAD0.010

Visit the TSX website for more information on order types and functionality.

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LSE

The share price bid sizes are shown in the table below.

Share price (GBX / GBP / USD / EUR)	Minimum Bid Size
Less than 0.9999	0.0001
1 – 4.9995	0.0005
5 – 9.999	0.001
10 – 49.995	0.005
50 – 99.99	0.01
100 – 499.95	0.05
500 – 999.9	0.1
1000 – 4999.5	0.5
5000 – 9999	1
> 10,000.00	5.000
Note: GBP stands for pound; GBX stands for pence.

Visit the LSE website for more information on order types and functionality.

Yes, you can trade online as long as there is sufficient trading limit in your trading account.

The trading limit for your buy and sell trades is recommended by your Trading Representative when you open a trading account.

Kindly go to 'Trade' menu and select 'Place Order' to view your trading limit. For trading limit matters, please contact your Trading Representative.

The board lot size is display on Place Order page after you have selected the stock.

Shares, company warrants and structured warrants are traded in board lot size of 100.
Exchange Traded Funds (ETFs) are traded in board lot size of 5, 10 or 100.
American Depository Receipts (ADRs) are traded in board lot size of 10.
Fixed income productions are traded in board lot size of 10, 100 or 1000.

For more details, visit SGX website.

SGX, Bursa, HKEX and HK-Shanghai/Shenzhen Stock Connect,SET
You will have to enter the quantity in multiple of board lot size and it varies across different Exchanges and stock.
The board lot size is displayed on Place Order page after you have selected the stock.

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ASX, US Markets, TSX and LSE
The minimum number of shares you can place is one share.

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Old UTRADE Web Platform

Note:
You should key in the number of shares under "Quantity" field. For example, to trade 12,550 shares, kindly enter 12550.

New UTRADE Web Platform

Note:
You should key in the number of shares under "Quantity" field. For example, to trade 100 shares, kindly enter 100.

You can use the -/ + icons to adjust the quantity accordingly.

SGX & US Markets
Odd lot trading is available for SGX Unit Market and US markets, the minimum number of shares you can place is one share.

US market - Order quantity less than 100 shares are not included in the National Best Bid & Offer (NBBO) and execution is not guaranteed. Click here for more information.

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HK-Shanghai/Shenzhen Stock Connect
Odd lot trading is only available for sell orders.

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Bursa, HKEX,SET, TSX & LSE
Please contact your Trading Representative for odd lot order placement.

The maximum number of shares you can place in an order is 500,000 shares. For orders greater than 500,000 shares, please enter multiple orders in smaller quantity.

Amalgamation is a way of calculating commission charges. A collective commission is charged against the total value of the day's trades for the same stock, instead of separate commission for each trade executed. Do note that amalgamation is only available for SGX, ASX, Bursa, HKEx and HK-Shanghai/Shenzhen Stock Connect, SET trades if the following conditions are met:

- Trades must be done through the same trading channel (i.e. online or via broker)
- Trades must be of the same action (i.e. buy or sell)
- Trades must be done on the same trading day
- Trades must be of the same security
- Trades must be of the same payment mode (e.g. Cash, CPF, SRS) and settlement currency

There is no amalgamation of trades for US, TSX and LSE trades,

No. The earliest you can sell your position bought under CPF/SRS is 1 day after your purchase date.

Intraday trades (buying and selling on the same trading day) using CPF/SRS funds are strictly prohibited.

CPF payment mode is available for SGX stocks where 'C' is indicated under the Ind column. Kindly take note that SRS payment mode is available for most SGX stocks except for ADRs and some corporate bonds. For example, Genting SP 5.125% Perp (P9GZ) is not eligible under CPF and SRS. You are advise to check the individual prospectus or with your SRS agent banks to confirm if a stock can be traded with SRS. If you have selected the payment mode as CPF/SRS and the stock is not included under CPF or SRS, the trade will be revoked to Cash.

Before performing your first CPF/SRS trade, please provide your CPFIS/SRS account details to your Trading Representative. The cut-off time is 5.15pm on the date of your first CPF/SRS trade. Otherwise, your trade may be revoked to Cash.

Settlement currency for CPF/SRS trades must be indicated for SGD. If a foreign currency is selected, your trade will be revoked to Cash.

Please ensure sufficient funds in your CPF/SRS account when performing buy trades. If funds are insufficient for the settlement of your buy trade, your buy trade will be revoked to Cash.

Please ensure sufficient shares in your CPF/SRS account when performing sell trades. If shares are insufficient for the settlement of your sell trade, your sell trade will be revoked to Cash.

If you wish to amend your Cash trades to SRS trades, or vice versa, please inform your Trading Representative by 5.15pm on the Trade Date. Agent banks will charge additional fees for amendments made after Trade Dates.

If your CPF/SRS trades are revoked/amended to Cash, your Portfolio may still display these trades as CPF/SRS trades. You can update your Portfolio manually to reflect the Cash mode. (Please refer to the User Guide for instructions on updating your Portfolio manually)

Cash trades executed and subsequently amended to CPF/SRS mode may not reflect as CPF/SRS trades in your Portfolio. You can update your Portfolio manually to reflect the CPF/SRS mode. (Please refer to the User Guide for instructions on updating your Portfolio manually)

If you are entitled to rights in your CPF or SRS investment account and wish to sell off the rights entitlement, please note the following:

a. Make sure your CPF/SRS investment account number is updated with us.
b. Select "Cash" under Payment for your sell order.
c. Once the trade is executed, inform your Trading Representative immediately to amendment the trade to "CPF" or "SRS" on the same day before 5.15pm.

Kindly note if there is no instruction given to your Trading Representative by the cut-off time on Trade Date (by 5.15pm), the sell trade will not be settled via your CPF/SRS investment account. This may also be constituted as "Short Selling" and subjected to SGX buying-in and penalties fees. Any losses and fees will be held accountable to your account.

Visit SGX website for more details on buying-in process and fees incurred

Marking Of Short Sell Orders

To further enhance transparency of market activities, SGX will from 11 March 2013 require marking of short sell orders on its securities markets. Please refer to the Guidelines on Short Selling Disclosure issued by the MAS on 9 January 2013. Short selling in respect of securities is the sale of securities that the seller does not own at the time of sale.

(1) All online clients are expected to accurately disclose the nature of their sell orders based on what they know about their positions at the time of order entry.

An example is set out below:

(a) An investor holds 5,000 shares of Stock A. He puts in a sell order for 5,000 shares of Stock A. This is a normal sell order. He also puts in a buy order for 3,000 shares of Stock A.

(b) Subsequently he enters a sell order for 3,000 shares of Stock A. At the point where he enters the sell order, the buy order for 3,000 shares of Stock A has not been filled. The investor should mark this sell order as a Short Sell Order.

Clients are also required to split partial short orders, where he does not own the full quantity of securities to be sold, into two separate orders. One order is for the portion he owns (i.e., normal sell order) and the other for the portion that he does not (i.e., Short Sell Order).

(2) Clients who place their orders through their Trading Representatives are required to indicate whether their orders are 'Short' or otherwise when placing orders.

If you subsequently discover that you have wrongly marked the sell order which have been executed, please contact your TR no later than 3.00 pm on Trade Date + 1 business day to correct the erroneous marking of the sell order on your behalf.

Section 330(1) of the SFA provides that any person who, with intent to deceive, makes or furnishes, or knowingly and wilfully authorises or permits the making or furnishing of, any false or misleading statement or report to a securities exchange, futures exchange, designated clearing house or any officers thereof relating to dealing in securities shall be guilty of an offence and shall be liable on conviction to a fine not exceeding S$50,000 or to imprisonment for a term not exceeding 2 years or to both. In applying Section 330(1) of the SFA, MAS will consider whether there was intent to deceive in respect of sell orders that had been inaccurately marked by SGX-ST Trading Members or inaccurately disclosed by market participants.

You will need to ensure that securities are available for settlement on Trade Date + 2 business day. If securities are not available for settlement, CDP will conduct buying-in and impose charges and penalties. Visit SGX FAQ for more details on buying-in process, the penalty fees and Clearing information.

Please click here for more information on Short Selling.

If you have sold the wrong securities or wrong quantity, kindly perform a buy to cover back immediately within the same trading day. If you do not cover back the short position on the same trading day or only realised your mistake on the next market day and do not have any securities for settlement on due date, such oversold position will be constituted as “Short Selling” and subject to buying-in and  penalties fees. You will be responsible for any losses incurred.

SGX

You will need to ensure that securities are available for settlement on Trade Date + 2 business day. If securities are not available for settlement, CDP will conduct buying-in and impose charges and penalties. Visit SGX website for more details on buying-in process, the penalty fees and Clearing information.

BURSA

There will be a buy-in by Bursa on T+3 (based on Bursa trading days) at a price that is at least 10 bids above the market price.

US, HKEX, HK-Shanghai/Shenzhen Stock Connect, SET, TSX and LSE

Please contact your Trading Representative for more details.

Investors will only be allowed to sell but restricted from buying such securities if:

For SSE
(a) such securities subsequently cease to be a constituent stock of the relevant indices; and/or
(b) they are subsequently placed under risk alert; and/or
(c) the corresponding H shares of such securities are subsequently delisted from SEHK, as the case may be.

For SZSE
(a) such securities subsequently cease to be a constituent stock of the relevant indices; and/or
(b) such securities are, based on any subsequent periodic review, determined to have a market capitalisation of less than RMB 6 billion; and/or
(c) they are subsequently placed under risk alert; and/or
(d) the corresponding H shares of such securities are subsequently delisted from SEHK, as the case may be.

Should Hong Kong, Shanghai or Shenzhen announce suspension of market due to severe weather (ie. Typhoon Signal above 8 and/or Black rainstorm, no trade will take place until an official announcement for trading resumption. Kindly refer to Hong Kong website for any announcement on market suspension on the day.

You can place new order for the next trading day at the following time.

All overnight orders are subject to trading limit check on next trading day. You are advised to check the order status from time to time.

Market	Time
SGX	After 17:20 hrs (Singapore Time)
ASX	After 16:20 hrs (Australia Time)
Bursa	After 17:00 hrs (Singapore Time)
HK- SSE/SZSE Connect	After 15:10 hrs (Singapore Time)
HKEx	After 16:25 hrs (Singapore Time)
SET	After 18:00 hrs (Singapore Time)
US	After 16:00 hrs (US Eastern Time)
TSX	After 16:00 hrs (Canada Time)
LSE	After 16:30 hrs (UK Time)

New UTRADE Web Platform

To view your order status, go to “My Orders”, view under the “Qty Done” and “Status” column.

To view your past orders, you may click on "Past Order" to view up to 100 days of orders, including Filled, Expired, Cancelled and Rejected orders.

You are advised to check the status of your orders from time to time. This is especially so if you have placed overnight orders as they are subjected to credit limit check on the next trading day.

UTRADE SG Mobile App, UTRADE Tablet App, Mobile Lite, Old UTRADE Web Platform

Go to “Order Book” and check under “Qty Done” and “Status” column.

To view your past trade history, you may select "Up to 3 days ago" or "Trade History".

You are advised to check the status of your orders from time to time. This is especially so if you have placed overnight orders as they are subjected to credit limit check on the next trading day.

Status	Description	Status	Description
PO	Pending to send to Exchange	U	Unknown Status
PR	Pending Risk Check	MO	Order Under Monitoring
Q	Order Accepted by Exchange and in Queue	PA	Amendment Pending
PF	Partially Filled Order	PC	Cancel Request Pending
F	Filled Order	R	Rejected Order
PE	Partially filled expired order	CF	Partially filled cancelled order
AC	Amendment Accepted in Queue	C	Cancelled for Unfilled Quantity
E	Expired Order (do check Qty Done, if any)	S	Suspend Order

The Daily Trade Summary or intraday Trade Report shows the Weighted Average Price (“WAP”) of your executed trades for the day.

Trades are shown in the trade report for up to one day, based on the various markets trading time. For US, Toronto and London trades, the information will only be available up to T+1 (12 noon, Singapore time).

To check the rejection reason, you may: a. For the New UTRADE Web Platform: Go to “Trade” → “My Orders”. Hover over the order that was rejected to see the “Details” button. Click on “Details” to open the Order Details window. Scroll down to “Audit Trail” to view your order’s rejection reason. b. For the Old UTRADE Web Platform: Right-click on the order in the Order Book and select “Order Rejected Reason” or click on the “Details” button under the Details column. c. For the UTRADE SG Mobile App: Tap on the order in the Order Book to open the Order Details page. Scroll down and click on “Show Order Activities” to view the rejection reason. Here are a few possible reasons for rejection: - Exceeded trading limit. Check with your Trading Representatives for available trading limit - Exceeded bids limit stipulated by the Exchanges - The stock may have been suspended for trading For US, London and Toronto markets : Rejection message "ERR_Order_Exceeds_Threshold" e.g. 30% away from prevailing market price, you may check your order price and submit your order again. For US stock, Cameco Corp (CCJ), this stock is settled in physical form and the cost for each execution is USD300. Henceforth, we have blocked buying of this stock. For HKEx: Rejection message "2043 invalid order price" is sent by HKEx. Possible reasons: (i) Order price beyond 24 Bid/Ask spread; or (ii) matching price of more than 10 current market bid/ask, or (iii) Ask Price is higher lower than Bid Price, vice versa. Please check your order price or select Enhanced Limit Order and submit your order again. Refer to HKEx website for more details.

Any time when an order exceeded our foreign broker allowed threshold (i.e. maximum number of 100,000 shares or 30% price limit threshold), the order will be in "Pending" status, subject to their review or rejection. Meanwhile, please do not cancel or amend your order. Do refresh your order book to check on the order status and call our Client Services for any further clarifications.

Our US counter party has the duties & responsibilities to ensure best execution at the National Best Bid & Offer (NBBO) . All the orders received prior to market open can be routed to any Market Centre and send to the stock’s primary listing exchange. Henceforth, for similar orders that are placed at the same time, they may not be all filled as the orders are competing against each other. Please take note that not all stocks will open promptly at 09.30 am sharp. Similarly, the high and low of the day for certain counters may be executed off the primary exchange and may not be taken as official primary executed prices. This explained why your order may not be executed when you may have seen transactions executed from some financial websites. Those transactions execute off the primary exchange before the official open, which by themselves are still required to be reported under SEC regulation. Any activity prior to the primary market open that is reported to the tape would be from alternative display facilities or dark pools. The reason that these trades are still reported to the tape, even though the primary market is not opened, is because under SEC rules, every stock transaction must be reported to a consolidated data feed, whether it occurs on an exchange, like the NASDAQ or Intercontinental Exchange Inc’s (ICE.N) New York Stock Exchange (NYSE), or in a dark pool. Off-exchange trades are reported through Trade Reporting Facilities (TRFs) run by NASDAQ and NYSE in conjunction with Financial Industry Regulatory Authority (FINRA). While trade execution is usually seamless and quick, it does take time. Prices can change quickly, especially in fast-moving markets. Because price quotes are only for a specific number of shares, investors may not always receive the price they saw on their screen. By the time your order reaches the market, the price of the stock could be slightly – or very – different. Order executions are not dependent on traded prices. A buy (sell) limit order is due for execution only when its price matches or is higher (lower) than the best offer (bid) on the NBBO at the time the order is received. Even when an order is due for execution, execution are not guaranteed as it also dependent on price and time priority, i.e. another order of better price and/or of same price but entered earlier will be executed first. Click here to learn more. More details on opening and closing auction. Note: For order quantity less than 100 shares , please note that such order will not be included in the National Best Bid & Offer (NBBO) and execution is not guaranteed. Click here for more information.

SGX

You can reduce the quantity for shares that have not been filled yet.

If you have access to Advanced Order, you can do the following amendment on the quantity for shares that have not been filled yet:

Action	Order Priority
Decrease in Quantity	Priority of the order will be maintained
Increase in Quantity	Priority of the order will be lost
Increase/Decrease in Price	Priority of the order will be lost

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BURSA, SET

You can reduce the quantity for shares that have not been filled yet.

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HKEx

For shares that have not been filled yet, you can:
- Reduce the quantity, and/or
- Increase or reduce the price

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HK-Shanghai/Shenzhen Stock Connect

No amendments can be made after the order has been placed. The order will need to be withdrawn and resubmitted if there are any changes to be made. Please note that only quantities which have not been fulfilled can be withdrawn

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ASX, US Markets, TSX and LSE

For shares that have not been filled yet, you can:
- Increase or reduce the price, and/or
- Increase or reduce the quantity

Note: Each amendment is treated as a new submission and new queue with Exchange and supersede the existing order.

Illustration on amendment in quantity
Original Quantity : 1000
Partial Filled Quantity : 200
Outstanding Quantity : 800

If you wish to reduce quantity to only 500 shares, please enter “300” under “New Quantity” as shown below:

Once you have completed your amendment, you will be able to view the latest status of your order under the “Status” column in My Orders.

You are required to check under “Qty Done” and “Outstanding Qty” column to ensure that you have executed the correct quantity.

You can contact your Trading Representatives or our Client Services at +65 6536 9338 during operating hours to withdraw orders that are not filled.

Orders will be routed for processing from 08.30hrs (Eastern Time) onwards. In accordance to US trading rules, no cancellation or amendment is allowed between 09.20hrs to 09.30hrs (Eastern Time).

Orders with validity 'Day' will automatically expire if they are not filled by the end of the trading day. Expired orders will be shown as 'E' (Expired) in the Order Book.

The expired orders may be partially filled, please check under 'Qty Done' column at the end of the trading day.

You can place new order for the next trading day at the following time.

All overnight orders are subject to trading limit check on the next trading day. You are advised to check the order status from time to time.

Market	Time
SGX	After 17:10 hrs (Singapore Time)
ASX	After 16:20 hrs (Australia Time)
Bursa	After 17:00 hrs (Singapore Time)
HK- SSE/SZSE Connect	After 15:10 hrs (Singapore Time)
HKEx	After 16:25 hrs (Singapore Time)
Thailand	After 18:00 hrs (Singapore Time)
US	After 16:00 hrs (US Eastern Time)
TSX	After 16:00 hrs (Canada Time)
LSE	After 16:30 hrs (UK Time)

Yes, you can. Orders submitted in both the old and new UTRADE platform will be synchronized.

To view your orders, go to the “Trade” menu and select “My Orders”.

To view the average prices on your executed trades for the day, click on the “Daily Trades Summary” button.

a. Go to “My Orders” under the Trade menu and hover above the rejected order.

b. Click on the “Details” button to open the Order Details window.

c. Scroll down to “Audit Trail to view the rejection reason.

Clients may view their UTRADE Portfolio by clicking on “Portfolio” after logging in to their UTRADE account.

For editing/ deletion of unwanted records in the UTRADE Unrealised P&L, client may perform the following steps:

	1.	Click on Portfolio and go to Unrealised P&L.
	2.	Click on the arrow (on the left) to list out all in and out of the stock.
	3.	Select the records and click on the “pencil” or thrash bin” to edit or delete these records.

You can view your foreign holdings available balance under Portfolio > Custody Holdings*.

*Available for ASX / BURSA / HKEx / US Markets / HK – SSE/SZSE Connect/ TSX / LSE / SET**

**SET : NVDR holdings will be displayed as Local shares in UTRADE Custody Holdings page

For selling of shares after corporation action events , click here for more information.

SGX
Please verify your holdings in your CDP securities account before selling them online. You will need to ensure that securities are available for settlement on Trade Date + 2 business day. If securities are not available for settlement, CDP will conduct buying-in and impose charges and penalties. Visit SGX website for more details on buying-in process and the penalty fees.

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For selling of HKD-RMB Dual Counter in Hong Kong Exchange:
Kindly contact your Trading Representatives if you wish to sell RMB counters for the list of dual counter as specific in Hong Kong Exchange. Click here for more details.

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Foreign Shares
If your foreign shares are held with other stock broking houses, please arrange with your other broker to transfer the shares into your UOBKH account before you proceed to place any sale order.

If there is any adjustment to your stocks/shares as a result of any corporate action(s) such as bonus or rights issues, shares consolidation or splits, such information provided may not contain the most up to date information in relation to such adjustment(s). To find out more information on corporate action by companies listed on the various Exchanges, kindly refer to the respective Exchanges official website.

Note
- If you have sold the wrong securities or wrong quantity, kindly perform a buy to cover back immediately within the same trading day.
- If you do not cover back the short position on the same trading day or only realised your mistake on the next market day and do not have any securities for settlement on due date, such oversold position will be constituted as “Short Selling” and subject to buying-in and you will be responsible for any losses and fees incurred.

Complete the Transfer of Shares form and mail it back to us. The transfer process will take 3 to 5 working days. For more information, please email : custody@uobkayhian.com.

For more information, please email : custody@uobkayhian.com.

	Singapore	Foreign Markets
Sub Account/Custodian Charges (Billed on quarterly basis)	First S$0-S$5 mil - S$15 (subject to a min charge of S$2 per sub account per quarter) If Custody value > S$5m a tiered rate applies, refer to your Trading Representative No Waiver	S$2.00 + GST per counter per month
		Subject to a maximum charge of $150.00 + GST per account per quarter. *Waiver of custodian fees will be extended to clients with 2 trades per month or 6 trades per quarter. Please note that the waiver criteria is assessed based on the market hours you are trading on. E.g. If your trade on NYSE is filled on 30 Jun, (New York time), this trade is considered to be done in Jun though the local date is July.
Agent Safekeeping Fees (Billed on monthly basis)	UK 1.5bps per annum
	Canada 2.5bps per annum
	Bond 1.5bps per annum to 2.5bps per annum
Right Issue Charges	Handling charge: S$30.00 + GST (exclusive of all out-of-pocket expenses)	Handling charge: S$30.00 + GST (exclusive of all out-of-pocket expenses) CCASS Fee: HKD 1.20 per board lot (CCASS + agent's fees)
Dividend Charges	Dividend Amount: ≤ S$10 = S$1 + GST > S$10 < S$500 = S$5 + GST ≥ S$500 = 1% + GST (capped at S$25 + GST)	Dividend Amount: ≤ S$10 = S$1 + GST > S$10 < S$500 = S$5 + GST ≥ S$500 = 1% + GST (capped at S$25 + GST) CCASS Scrip fee: One-time charge of HKD 1.50 per board lot
Bonds	Interest payment/Redemption handling fees - waive

	BondbloX Exchange
Custodian Charges (Calculated on a month-end basis and billed monthly)	25 basis points per annum + GST, on assets under holdings

We reserve the right to impose other charges which are not included in the above list and reserve the right to revise these fees and charges from time to time.

Type of fees	Description	Amount	Frequency
ADR Fee	ADR depositary banks charge holders of ADRs custody fees to compensate the depositary banks for inventorying the non-U.S. shares and performing registration, compliance, dividend payment, communication, and record keeping services.	Generally between US$0.01 to US$0.05 per share.	Up to several times a year.
Dividend / Stock Split fee	Dividend: ADR fees may be incurred and deducted from payment. Stock Split: ADR fees may be incurred and billed separately.		Subject to Company's announcement.
ADR Cancellation fee	Cancellation fees may be incurred from ADR delisting / cancellation or changes in the ratio of ADRs to underlying shares.

Please note that the above fees and billing frequency may vary by ADR. (for reference only)

We append below some of the links relating to ADRs for your reference.
(i) Information on ADR
(ii) ADR fees - Depositary Fees Notification

Parallel listed counters share the same stock name except for the lot size or traded currency. Examples of parallel listed counters include:

SingTel, SingTel 10 and SingTel 100
HPH Trust US$ and HPH Trust S$D

Contract details of trades done for parallel listed counters on/after 26 February 2010 will be reflected in the portfolio and account management pages only as trades done for the main counter (e.g. SingTel, HPH Trust US$). [Contract details of trades done for parallel listed counters before 26 February 2010 will be reflected in the portfolio and account management pages only as trades done for the counter of lesser stock code. Lesser stock codes start with either the earlier alphabet or smaller number (alphabets take precedence over numbers).]

Clients can edit their portfolio by deleting specific entries, and re-entering them with the Add to Portfolio function.

Clients can still sell the shares through any of the parallel listed counters. Clients are also advised to verify their stockholdings against their CDP statements. Do note that your CDP account is updated only after trade settlement, i.e. T+3.

The MAS has released measures that will come into effect from 1 January 2012 to further safeguard the interests of Singapore retail investors.

Under this regime, financial products will be classified as “Excluded Investment Products” (“EIPs”) or “Specified Investment Products” (“SIPs”).

SIPs are financial investment products regulated under the Securities and Futures Act (“SFA”) that are not EIPs. SIPs are deemed to have features and terms that require more knowledge to understand.

SIPs are then further divided into two general types:

- certain financial products that listed on a securities or futures exchange in and outside of Singapore; and

- those that are not listed on any securities or futures exchange.

SIPs include Exchange Traded Funds, Exchange Traded Notes, Extended Settlement Contracts, Structured Warrants, Stapled Securities, Callable Bull / Bear Contracts, Futures, Options, and Unit Trusts.

You can identify SIPs in the UTRADE platform by the '@' appended at the end of stock names.

Please visit SGX or MAS to find out the basic terms and features of the various types of SIPs.

Reference materials

Master Trading Agreement

Customer Account Review (CAR) / Customer Knowledge Assessment (CKA)

Guide and Cautionary Notes

Risk Warning Statement for Overseas-Listed Investment Products

Declaration of Accredited / Expert / Institutional Investor Status

Under the measures, if you are a retail customer, we are required to conduct a prescribed CAR/CKA to ascertain whether you have the relevant knowledge or experience to understand the risks and features of listed SIPs you intend to continue to trade in before we can allow you to continue to trade in such products.

A customer possessing the relevant knowledge or experience to understand the risks and features of listed SIPs will thus be deemed as “passing” the CAR/CKA.

Can I continue to invest in SIPs if I meet any of the criteria?

As a client of UOBKH, you can continue to invest in SIPs if you fulfill one of the following pre-qualification criteria:

(a) You have done 6 or more trades in SIPs.

You may call your UOBKH Trading Representative or Client Services Department +65 6536 9338 to enquire more.

(b) You have the relevant Education Experience. You must have:

i. Diploma or higher qualification in

- Accountancy

- actuarial science

- business finance / business administration / business management / business studies,

- capital markets

- economics

- commerce

- finance

- financial engineering

- financial planning

- computational finance and insurance;

Or

ii. Professional finance-related qualifications.

(c) You have the relevant Working Experience:

A minimum of 3 continuous years of working experience in the preceding 10 years in either areas of the

- Development

- Structuring

- Management

- Sale

- Trading

- Research and Analysis

- Provision of training of investment products.

Work experience in Accountancy, Actuarial Science, Treasury or Financial Risk Management activities will also be considered relevant experience.

Please note that support functions such as administrative and clerical work related to the above areas will not be considered relevant experience. Similarly, work experience in general support functions such as operations, human resources, corporate services and information technology will not be considered relevant experience.

The RWS highlights the key risks that customers should be aware of before trading in overseas listed investment products. These include differences in legal systems, regulatory regime, political, social and economic developments as well as differences in costs, counterparty and correspondent broker risks between the foreign jurisdictions and Singapore.

According to the MAS Notice on the Sale of Investment Products [SFA04-N12], we are required to disclose to you the risks involved in transacting in overseas-listed investment products. You may either sign and return a copy of the RWS or acknowledge the RWS electronically via UTRADE to confirm that you have understood the risks prior to trading in any overseas-listed investment products.

If you have also traded in SIPs listed above through other brokers in the last 3 years, you may wish to determine whether your total trades in the relevant SIPs for the last 3 years exceed the minimum total number of 6 trades that are required for us to deem you to have passed the CAR/CKA.

If so, and you wish to be able to continue to trade in such SIPs, kindly call your UOBKH Trading Representative or Client Services Department +65 6536 9338

No, there is no need to open a separate account to trade SIPs. To continue to trade SIPs, you just need to fulfill the CAR/CKA criteria.

You may still qualify to invest in SIPs if you go through the SGX Online Education programme for CAR (SGX Online Education for listed SIPS) Or ABS-SAS e-Learning Module for CKA (ABS-SAS E learning Module).

Please note that unless you are deemed to have passed the CAR/CKA, you will not be allowed to establish any new positions in any of the SIPs, and may only do trading in such products to close out existing positions until you pass the CAR/CKA.

Reference materials

Master Trading Agreement

Customer Account Review (CAR) / Customer Knowledge Assessment (CKA)

Guide and Cautionary Notes

Market	Settlement Period (Due Date)	Sales Proceeds
Singapore	Trade Date + 2 market days	Due Date + 1
Australia	Trade Date + 2 market days
Malaysia	Trade Date + 2 market days
Hong Kong	Trade Date + 2 market days
HK –Shanghai/Shenzhen Stock Connect	Trade Date + 1 market day
Thailand	Trade Date + 2 market days
US	Trade Date + 2 market days, effective from 28 May 2024, Trade Date +1
Canada	Trade Date + 2 market days, effective from 27 May 2024, Trade Date +1
UK	Trade Date + 2 market days

*For SGX trades denominated in a foreign currency, if due date is a currency holiday, both money and securities settlement will take place on the next business day, common to both SGD and the foreign currency. Visit SGX FAQ for more details.

For trades executed in foreign markets, if the due date falls on Singapore holidays, money settlement will take place on the next business day.

Your shares can be force-sold at UOBKH’s discretion if your trade is not settled within settlement period.

New UTRADE Web Platform

To view, go to “Trade” -> “Unsettled Transactions”.

UTRADE SG Mobile App, UTRADE Tablet App, Mobile Lite, Old UTRADE Web Platform

To view, go to “Account Management” -> “Outstanding Position”.

When will this information be updated?

SGX, ASX, Bursa, HKEx and HK-Shanghai/Shenzhen Stock Connect,SET

Contract details for trades executed on the previous trading day will be made available by the next business day.

US, UK and Canada Markets

Contract details for trades executed on the previous trading day will be made available on the next business day after 1pm.

You can choose the following preferred settlement currency prior to submitting your order online:

Market	Currency
SGX	SGD or Traded Currency
ASX	AUD or SGD
Bursa	MYR or SGD
HKEx	HKD or SGD
HK-SSE/SZSE	CNY or SGD
SET	THB or SGD
US	USD or SGD
Toronto	CAD or SGD
London	GBp or SGD

For settlement in USD, there will be *costs imposed by agent bank for USD cheques drawn on USD *accounts in Singapore.
(*Free for UOB Bank USD Account in Singapore)

For settlement in CNY, you have to do a telegraphic transfer to UOBKH at least one day before Trade Date.

Your exchange rates are booked at spot rates based on the instruction given by either your Trading Representative or yourself. You can either refer to the contract note or call your Trading Representative to check on the actual exchange rate.

Please note that there is no processing of payment during Singapore public holidays. You can choose to pay through one of the following ways:

For SGD payment

- Cheque at our Level 1 reception counter of our office at 8 Anthony Road
(Please note that Cash payment is suspended until further notice.)

- Cheque made payable to UOB Kay Hian Pte Ltd. (Please indicate your trading account number and the contract number or the contra statement number on the reverse side of the cheque.)

- EPS via the ATM or Internet banking

- GIRO through DBS/POSB, UOB and OCBC bank accounts

- Bill payment via Internet banking with DBS/POSB, UOB, Standard Chartered and HSBC

- Trust account that is maintained with UOBKH to facilitate settlement for your share transactions

- PayNow through any of the 9 PayNow participating banks: UOB, DBS/POSB, OCBC, Citibank, Standard Chartered Bank, HSBC, ICBC, Maybank and Bank of China.

For PayNow payment, please use the following information:

Type: UEN (Corporate) or QR Code

- UEN Number: 197000447WXXX

- Scan QR Code:

Note: Please key in your 7-digit trading account number under the Reference No. / Remarks / Description / Comments field.

Please click here for the step-by-step User Guide

For USD payment

Telegraphic transfer or via USD cheques

Note: There will be *costs imposed by agent bank for USD cheques drawn on USD *accounts in Singapore.
(*Free for UOB Bank USD Account in Singapore)

For CAD, GBP and EUR payment

You may do a Telegraphic Transfer (TT) for CAD, GBP and EUR, please note that you will have to bear for any remittance bank charges.

For CNY payment

For settlement in CNY, you have to do a telegraphic transfer to UOBKH at least one day before Trade Date.

Yes, UOBKH accept local USD cheques draw on a bank in Singapore.

Electronic Payment for Shares (EPS) facilitates the transfer of funds between designated bank accounts of investors and their stockbroking companies.

To activate this linkage, complete the Application for Electronic Payment for Shares (EPS) form. It takes approximately 1 week to process this linkage.

• For EPS through DBS/POSB and UOB bank accounts, please proceed to "Investment Services", "Electronic Payment for Shares" and follow the instructions onscreen.

• For EPS through OCBC bank accounts, please proceed to "Bill Payment", "Share Payment (EPS)" and follow the instructions onscreen.

• For EPS through Citibank bank accounts, please proceed to "Payments & Transfers", "Shares Payment (EPS)" and follow the instructions onscreen.

• For Bill Payment through DBS/POSB, Standard Chartered and HSBC accounts, the reference number is your 7-digit trading account number.

• For Bill Payment through UOB bank accounts, the reference number is '05' followed by your 7-digit trading account number

SGX

Yes, your outstanding buy trades will be automatically contra on a first-in-first-out basis if you have sold using the same trading account and with same settlement currency as your buy trades.

If you have more than one online trading account, kindly ensure you have selected the correct trading account on the “Place Order” page before proceeding with your order submission.

ASX, BURSA, HKEX, TSX and US Markets

Yes, orders placed online are automatically contra on a first-in-first-out basis. However, please note that our in-house policy is that all contra trades have to be done by T+2.

HK-Shanghai/Shenzhen Stock Connect, SET, LSE

No, there is no contra for these markets.

Note:
- For US trades tagged to GIRO / Trust, there is no set off unless it is an intraday trade (buy and sell on the same day).
- Contra is not applicable for Share Margin Financing, CPF trades and SRS trades.

With EPS or GIRO, sales proceeds in Singapore dollars will be credited directly into your designated bank account on 'Due' day and you should see the credit balance in your account on Due Date + 1. Otherwise, a cheque will be sent to you on Due Date +1.

Alternatively, you may request to deposit your sales proceeds into your trust account with UOBKH on Due Date.

Yes, you may do so if both sales and purchases are in the same settlement currency. Please inform your Trading Representative of your request one day before the due date of the sale(s).

Please contact your Trading Representative for assistance.

To change from existing EPS to GIRO, please follow these steps:

	1.	Fill out the UOB Kay Hian GIRO form with your original wet-ink signature and mail the completed GIRO form to us.
	2.	Upon receipt, we will terminate your existing EPS. The EPS termination process takes approximately 1 to 2 weeks. Please be aware that during this process, you will not be able to make payments using EPS. However, you can use PayNow for any transactions. Any sales proceeds will be directed to your trust account.
	3.	Once we receive the respective bank's GIRO approval report, we will link your GIRO. Kindly contact your trading representative on the return of sales proceed in trust account when GIRO is linked.
	4.	If your GIRO is rejected by the bank, please submit a new GIRO form when UOB Kay Hian email notifies you on the rejection.

Note: GIRO processing timeline for UOB Bank is approximately 2 weeks. DBS/POSB Bank is approximately 3-4 weeks. OCBC Bank is approximately 4 weeks.

Please consider the different processing times for GIRO linkage at each bank when planning and carrying out transactions. Being aware of these timelines is crucial for effectively managing financial commitments according to personal and business needs.

To change from existing GIRO to EPS, please follow these steps:

	1.	Fill out the Application for Electronic Payment for Shares (EPS) form and email the completed EPS form to us.
	2.	The processing time for changing to EPS is approximately 1 week.
	3.	Kindly contact your trading representative on the return of sales proceed in trust account when EPS is linked.

Advanced Order is currently available for SGX market and only applicable for Cash Account.

Please contact your Trading Representative on activating of Advanced Order on your online UTRADE Cash account.

Please contact your Trading Representative on activating Advanced Order on your online UTRADE Cash account.

Once that is done, you can access Advanced Orders via your Cash account

Yes, you are able to amend the price and quantity on orders that are not filled. If the order is partially filled, you can only make amendment on those unfilled quantity (ie balance quantity).

During trading hours, your amendment in price will subject to a bid range validation check by SGX.

During Trade at Close session, unmatched limit orders from closing routine will be carried forward to TAC session. You may amend the quantity &/or price of an existing order with respect to the closing auction price.

Effect of amendment on order priority as below:

Action	Order Priority
Decrease in Quantity	Priority of the order will be maintained
Increase in Quantity	Priority of the order will be lost
Increase/Decrease in Price	Priority of the order will be lost

Order Types / Validities	Pre-Open	Open	Pre-Close
Limit orders
Day	✔	✔	✔
Fill and Kill (FAK)	✔	✔	✔
Fill or Kill (FOK)	Accept* (Status:  Pending)	✔	Not allowed
Good-till-Date (GTD)	✔	✔	✔
Good-till-Maximum (GTM)	✔	✔	✔
Market Orders
Fill and Kill (FAK)	✔	✔	✔
Fill or Kill (FOK)	Accept* (Status:  Pending)	✔	Not allowed
Market to Limit Orders
Day	✔	✔	✔
Fill and Kill (FAK)	✔	✔	✔
Fill or Kill (FOK)	Accept* (Status:  Pending)	✔	Not allowed
Good-till-Date (GTD)	✔	✔	✔
Good-till-Maximum (GTM)	✔	✔	✔
Conditional Orders#
Session State Orders (SSOs)	Accept^ (Status:  Pending)	✔	✔
By Price	Accept^ (Status:  Pending)	✔	Not allowed
By Stop Price	Accept^ (Status:  Pending)	✔	Not allowed

* Order submitted with FOK before or during Pre Open phase will be processed by SGX at Open phase, please trade with caution on such orders.
^ Conditional Orders submitted before or during Pre Open phase, order will be shown as Pending (PO) and only be sent to SGX at Open Phase.
# Conditional Orders that have yet triggered will be shown as “MO” (ie order under monitoring).

During Trade at Close session
- only Limit Order (entered with different validities eg Day, FAK, FOK, GTD, GTM) is allowed.
- For price triggered orders resulting in market orders or limit orders that are outside the closing auction price will be rejected

Note: You are advised to regularly check your order status for any updates. You may do so via your Order Book/My Orders.

1. Day

   The order is only valid for the day that is sent to SGX. If the order is not matched, it will expire at the end of trading day. Therefore, you will need to re-enter your order on each trading day.

2. Fill and Kill (FAK)

   The order will be matched with as much quantity as possible and any unmatched quantity will be cancelled.

3. Fill or Kill (FOK)

   The order will be matched in its entire quantity or be completely cancelled. There is no partially filled order. FOK can only be processed during normal trading hours, from 09:00hrs to 17:00hrs.

4. Good-till-Date (GTD)

   A GTD order allow you to place an order that will stay in the order book for a specific number of calendar days or until the order is fully filled, specifically cancelled or the instrument has corporate actions, is de-listed or expired, whichever occurs first. You are required to select a date that is within 30 calendar days from the day the order is placed.

   Valid GTD orders will remain in queue status in Today’s Order page. Please remember to check your order book on the latest order status.

5. Good-till-Maximum (GTM)

   These are orders that will stay in the order book for a maximum of 30 calendar days or until it is fully filled, specifically cancelled or the instrument has corporate actions, is delisted or expired, whichever occurs first. The calendar is effective from the day when the order is received by SGX.

   For example, orders submitted during weekend or public holiday will be sent to SGX on the following trading day. Valid GTM orders will remain in queue status in Today’s Order page. Please remember to check your order book on the latest order status.

1. The order is left on the order book for a period of time during which market conditions could change and the order may become unfavorable.
   
   
2. The order may incur more transaction cost if the order is partially filled each day and commissions are charged on each day that an execution occurs.
   

   Note:
   i	For partial filled trades across different dates, you may view the accumulated executed quantity in your order book. To avoid any trading error, you need to check on the trade date and its respective executed quantity and price. Step 1: Go to “Trade” tab Step 2: Go to “Order Book” Step 3: Click on “Details” For any further clarification, you contact your Trading Representative or our Client Services at +65 6536 9338.
   ii	You can only withdraw the quantity on GTD/GTM order that are not filled.

   
   
   
3. You need to ensure there are enough shares in your CDP account for your GTD / GTM sell orders. If there are insufficient shares, there is a risk of short selling if you place a GTD/GTM sell order.
    
4. You need to ensure there are enough shares and limits available in your CPF/SRS Accounts for your GTD/GTM orders. . If there are insufficient shares, there is a risk of short selling if you place a GTD/GTM sell order. If there are insufficient limits, there is a risk your buy long dated order, after the orders is fulfilled, is revoked to a Cash trade and subject to settlement within 3 days.

Orders entered prior to ex-date will be purged on ex-date of corporate actions (examples include but not limited to dividends, rights issues and bonus entiltlement) before the market opens. The order status will be reflected as “Expired”.

Corporate actions declared for the mother share will not affect the GTD/GTM orders placed for its underlying structured warrants, etc.

You can submit GTD/GTM orders that is within the allowed Bid Range. For more details, kindly refer to SGX website.

For example, if ABC shares were last traded at S$3.36, the price range to enter will be calculated to be +/- 30 bids from S$3.36. In this case, the price range will be $3.06 and S$3.66. Orders entered out of this range will be rejected as a mitigating control for any error trade.

A Limit Order allows a buy or sell of a stock at a specified price or better.

1. Day

   Any portion of the order that can immediately be matched is traded as soon as the order is submitted to SGX successfully. The rest of the unfilled order sits in the order book until it is matched or is expired at end of the trading day.

---

2. Fill and Kill (FAK)

   Any portion of the order that can immediately be matched is traded as soon as the order is submitted to SGX successfully. The rest of the unfilled order will be cancelled.

   For example:
   A limit order to buy 500 shares of  ABC at $2 will have a partial match of 300 shares if there are only 300 shares of ABC with best available ask of up to $2 in the order book.  The remaining 200 shares will be cancelled immediately.

---

3. Fill or Kill (FOK)

   The whole order quantity which is entered into the order book must be matched in full or the order will be cancelled. There is no partial fill. FOK can only be processed during normal trading hours, from 09:00hrs to 17:00hrs.

   For example:
   A limit order to buy 500 shares of ABC shares at $2 will only be matched if there are at least 500 ABC shares with best available ask of up to $2.  If there are fewer than 500 shares available, the buy order will be cancelled immediately with nothing being matched. 

---

4. Good-till-Date (GTD) / Good-till-Maximum (GTM)

   Any portion of the order that can immediately be matched is traded as soon as the order is submitted to SGX successfully. The rest of the unfilled order sits in the order book until it is fully filled, specifically cancelled, or the instrument is de-listed or expired, whichever occurs first.

   Valid GTD/GTM orders will remain in queue status in Today’s Order page. Always remember to check your order book on the latest order status. 

   For example: 
   (i) GTD 
   The order is placed on 1 March 2016 and the investor wants to keep the order in the order book till the end of trading day on 4 March 2016 or be filled before that.

   (ii) GTM
   These are orders that will stay in the order book for a maximum of 30 calendar days or until it is fully filled, specifically cancelled or the instrument has corporate actions, is delisted or expired, whichever occurs first. The calendar is effective form the day when the order is received by SGX. For example, orders submitted during weekend or public holiday will be sent to SGX on the following trading day.
   
   Valid GTM orders will remain in queue status in Today’s Order page.  Please remember to check your order book on the latest order status.

To place a Limit Order, go to the Place Order page.

New UTRADE Web Platform, UTRADE SG Mobile App

Step 1: Fill in the details of your order. At Order Type, select “Limit Order” when you choose your order type.

Step 2: At Validity, select either “Day”, “FOK”, “FAK”, “GTD” or “GTM”.

Step 3: Once you are ready, click on “Preview & Confirm” to submit your order.

Old UTRADE Web Platform

Step 1: Choose “Limit” order under Order Type

Step 2: Choose Validity: Day, FOK, FAK, GTD or GTM

Step 3: Enter Price, Quantity, Payment, Settlement Currency

Step 4: If selecting Conditional order, tick on the check box for order triggering conditions and enter the triggering criteria accordingly.

A market order is an order which is entered into the order book with a specified quantity but without a price. It is purely volume-based and has no target price. It is an instruction to trade at the best price currently available in the market.

A market order prioritises execution over all other factors. It will trade through the order book to match the specified quantity. That is, one market order can match with opposite orders of different price levels of the order book until the entire market order volume is filled.

1. If a market order is entered into the order book during continuous trading from 9:00hrs to 17:00hrs, the market order will be matched at the best possible price.
   
   
2. If a market order is entered into the order book outside of continuous trading, the market order will take the indicative equilibrium price.
   
   
3. A market order will have priority over priced orders (e.g. limit orders) as the user of a market order is indicating a willingness to accept any price in return for execution.
   
   
4. A market order must be entered with Fill-or-Kill (FOK) and Fill-and-Kill (FAK) time validities or it will be rejected.
   
   
5. A Fill-and-Kill (FAK) market order will match with the available orders on the opposing side of the order book, and any remaining part of the order will be cancelled.  For example, a Fill-and-Kill (FAK) buy market order for 500 ABC shares will be matched against any number of ABC shares on the ask side of the order book, up to 500 share.  If there are fewer than 500 shares available, the remaining, unmatched part of the Fill-and-Kill (FAK) buy market order will be cancelled immediately.
   
   
6. A Fill-or-Kill (FOK) market order will only be matched in its entirety, or be cancelled otherwise.  For example, a Fill-or-Kill (FOK) buy market order for 500  ABC shares will only be matched if there are at least 500 ABC shares on the ask side of the order book.  If there are fewer than 500 shares available, the fill-or-kill (FOK) buy order will be cancelled immediately with no part being matched.

1. There is no guarantee that an order will be filled at a target price. That is, a buy order could be filled at a much higher price than intended, or a sell order can be filled at a much lower price than intended.
   
   
2. Using Market Orders during a volatile market is not recommended as there is a higher probability that the prices will change quickly.  Hence, the incidence of ‘slippage’ is higher in fast-moving markets or for illiquid securities with thin order book and wide bid-ask spread.
   
   
3. The order may be split across multiple investors on the other side of the transaction, resulting in different prices for the order.

To place a Market Order, go to the Place Order page.

New UTRADE Web Platform, UTRADE SG Mobile App

Step 1: Fill in the details of your order. At Order Type, select “Market Order” when you choose your order type.

Step 2: At Validity, select either “FOK” (Fill-or-Kill) or “FAK” (Fill-and-Kill).

Step 3: Once you are ready, click on “Preview & Confirm” to submit your order.

Old UTRADE Web Platform

Step 1: Choose “Market” order under Order Type

Step 2: Choose Validity: FOK or FAK

Step 3: Enter Quantity, Payment, Settlement Currency

Step 4: If selecting Conditional orders, tick on the check box for order triggering criteria and enter the triggering criteria accordingly.

A market-to-limit order is an order which is entered into the order book with a quantity but without a price, just like a Market order. However, it will only match at the current best bid or ask price and not trade through the order book. If the order is only partially filled after matching at the current best price, the remainder is submitted as a limit at the same price that the earlier match occurred.

1. If it is entered during a continuous matching session state, the MTL order will be matched at the best possible price, and the remaining quantity of the order will be inserted into the order book as a limit order at the executed price.
   
   
2. When the MTL order is entered during a state when the orders are not matched continuously, the MTL order is stored in the order book like a market order.  When transiting from non-matching to an auction session or continuous matching session, the MTL orders are matched at the Equilibrium price.
   
   
3. A MTL can be entered with a FOK, FAK, Day or GTD/GTM time validity. For examples:
   
   
• A Fill-and-Kill market-to-limit buy order for 500 ABC shares would first match at the best available ask, say, of $3.  Assuming there were only 200 ABC shares offered at $3, 200 shares will be matched at $3 and the remaining 300 shares would then be cancelled.
  
  
• A Fill-or-Kill market-to-limit buy order will only be matched in its entirety at the best available ask, or be cancelled otherwise.  For example, a Fill-or-Kill buy market-to-limit order for 500 ABC shares will only be matched if there are at least 500 ABC shares on the ask side of the order book at the best available ask.  If there are fewer than 500 available shares at the best available ask, the Fill-or-Kill buy order will be cancelled immediately with no part being matched.
  
  
• A buy market-to-limit order for 500 ABC shares entered with a Day or GTD/GTM validity would first match with at the best available ask, say, $3.  Assuming there are only 200 ABC shares offered at $3, 200 shares will be matched at $3 and the remaining 300 shares would be entered into the order book as a limit order at $3.  For a Day order, if the order is not filled at the end of the trading day, the order will be cancelled.  For a GTD/GTM order, the order will remain in the order book until it is fully filled, specifically cancelled, or the instrument is de-listed or expired.  
  

To place a Limit Order, go to the Place Order page.

New UTRADE Web Platform, UTRADE SG Mobile App

Step 1: Fill in the details of your order. At Order Type, select “Limit Order” when you choose your order type.

Step 2: At Validity, select either “Day”, “FOK”, “FAK”, “GTD” or “GTM”.

Step 3: Once you are ready, click on “Preview & Confirm” to submit your order.

Old UTRADE Web Platform

Step 1: Choose “Market to Limit” order under Order Type

Step 2: Choose Validity: Day, FOK, FAK, GTD or GTM

Step 3: Enter Quantity, Payment, Settlement Currency

Step 4: If selecting Conditional orders, tick on the check box for order triggering criteria and enter the triggering criteria accordingly.

There are 3 conditional orders available, namely by Session, by Price, by Stop Price. It allows you to buy or sell when the triggering criteria are met.

They can only be entered, modified, cancelled and triggered during Open phase. Such orders are not visible to the market before it is converted to the specific order. Orders that are not yet triggered will be displayed as “MO” (ie Under Monitoring Order).

Once the order meets the criteria that were set up, the order will be converted to an active tradable order. Conditional orders can be entered with any order type and validity for the to-be-triggered order. However, validation of the allowable order type and validity for the to-be-triggered order will be done upon activation of the order.

SGX will automatically expire conditional orders that are not activated by end of the trading day.

To place a Conditional Order, go to the Place Order page.

New UTRADE Web Platform, UTRADE SG Mobile App

Step 1: Click on “Conditional”.

Step 2: Search for your desired counter.

Step 3: Select your triggering mode, price and criteria.

Step 4: Fill in the rest of your order details.

Step 5: Once you are ready, click on “Preview & Confirm” to submit your order.

Old UTRADE Web Platform

Kindly follow the steps below :

Step 1: Go to “Place Order”

Step 2: Select a stock

Step 3: To select Conditional Order, click box for order triggering criteria and enter the trigger criteria accordingly.

A session state order is an instruction to place an order into an order book at a specific session state of a trading day. A SSO is not visible to the rest of the market before it is being triggered. SSOs that are not activated by the end of the trading day will be automatically deleted from the system.

SSO can be placed in most of the sessions, but it can only be triggered in the following session states:

• Open
• Pre-Close

This order is an instruction containing a target price and volume that will be converted into an actual order in the order book once the target price is met. The order can either be a limit order or a market order, which will determine the nature of the actual order created once the trigger condition is met.

SGX will automatically expire conditional orders that are not activated by end of the trading day.

Please note that advanced order can only be triggered during market Open phase. Overnight advanced order may get rejected by exchange after the market is open if the limit price is outside of the allowed price range when the advanced order is triggered.

For example
ABC shares are currently trading at $2.60. Client wishes to buy ABC shares only when the price falls back to $2.50. However, he also wants to buy at a better price than $2.50, for instance $2.40. In this case, he enters a buy Limit order at $2.40 and a trigger price of $2.50.

During the day, if the trading price of ABC shares starts falling from $2.60 and reaches $2.50 at 11am, the Price Triggered Order is converted into an order to buy at a Limit Price of $2.40.

The buy limit order will only be executed at $2.40 or better price. If the market price never goes down to $2.40 or better, the order will not be executed.

Market-if-touched order benefits investors by providing the flexibility to buy and sell at specific price levels without investors having to constantly monitor market movements. It is particularly of use in fast-moving markets, when investors may not be able to react in time to take advantage of buying or selling opportunities.

Using a Limit-if-Touched order helps to ensure that, if the order does execute, the order will not execute at a price less favourable than the limit price.

1. Short-term market fluctuation in a stock's price can activate a Stop Limit Order, so trigger price and limit order price should be selected carefully.


2. For Stop Market orders, once the stop price is reached, the Stop order will be activated and becomes a Market order and the transacted price may be quite different from the stop price, especially in a fast-moving market or in a cascading price scenario where stock prices can change rapidly.


3. There will be no guarantee that the order will be filled in the event the price gaps through the limit price. In such an event, the order will not be filled.

Investors must take note that once the market-if-touched order is triggered, the order will be injected into the order book as a market order which comes with the associated risk of a market order. The use of a limit-if-touched order may reduce the risk of being filled at a too unfavourable price when the order is triggered.

A stop order can either be a stop limit order or a stop market order, which will determine the nature of the actual order created once the trigger condition is met. Once activated, the stop market order will be treated the same as a regular market order and the stop limit order will be treated as a regular limit order.

For example
A stop limit order is an order which will be traded at a specified price or better after a given stop price has been reached. That is, once the stop price is reached, the stop limit order becomes a limit order to sell at the limit price or better.

An investor enters a stop limit order to sell ABC shares with a stop price of $2.50 and a limit price of $2.40. The price of ABC shares starts declining from current market price of $2.60 and reaches $2.50 intraday. Upon the price of ABC shares reaching $2.50, the stop limit sell order is triggered, and is converted into a sell limit order. As long as the order can be filled at or above $2.40, it will be executed.

Stop orders benefit investors by allowing them to trade without having to constantly monitor market movements. It is particularly of use in fast-moving markets, where investors may not be able to react quickly enough to limit losses arising from trading positions.

Stop orders are used when an investor wants to execute an order at a specific price, but the market is not currently trading at that price. They are useful for breakout trades where an investor wants his order executed only if the market trades past a particular price.

Stop orders can be used to:

• Minimise a loss or protect a profit on an existing long or short position. Stop orders are generally used as protection against runaway prices. For instance, in a falling market, an investor who is long a particular counter may want to enter a stop sell order which will likely limit the losses faced as a result of such decline. Similarly, in a rising market, an investor who is short a particular counter may enter a stop buy order to limit the losses faced in covering the short position.
• Initiate a new long or short position

Investors intending to use stop orders must take note of the following:

1. Short-term market fluctuation in a stock's price can activate a Stop Limit Order, so trigger price and limit order price should be selected carefully.
2. For Stop Market orders, once the stop price is reached, the Stop order will be activated and becomes a Market order and the transacted price may be quite different from the stop price, especially in a fast-moving market or in a cascading price scenario where stock prices can change rapidly.
3. There will be no guarantee that the order will be filled in the event the price gaps through the limit price. In such an event, the order will not be filled.

The difference between these 2 orders is that a Stop order is typically used as a loss-limiting mechanism in respect of open positions, while an if-touched order is used to create new positions in anticipation of a particular reversing trend.

In a falling market, an investor may want to enter the market at a favourable price should the market rebound. Similarly, in a rising market, an investor may want to enter into a short position should the price begin to fall.

PayNow is a service that enables customers of participating banks to send and receive Singapore Dollar funds from one bank to another, using just their Mobile Number/Singapore NRIC/Unique Entity Number (UEN)/Unique QR Code.

PayNow service is available to the 9 participating banks for PayNow service. The participating banks are UOB, DBS/POSB, OCBC, Citibank, Standard Chartered Bank, HSBC, ICBC, Maybank and Bank of China.

Please refer to ABS website for the latest list of participating banks - www.abs.org.sg/PayNow

Basically, you will need to log in to your bank’s Internet Banking or Mobile App.

Next, tap on “Pay Now” > “UEN” > Enter the following details:
- UEN Number: 197000447WXXX
- Your trading account number under the Reference No. / Remarks / Description / Comments field
- Payment Amount: S$XXXX

Alternatively, you may scan the QR Code and enter the following details:
- Your trading account number under the Reference No. / Remarks / Description / Comments field
- Payment Amount: S$XXXX

Please click here for the step-by-step User Guide.
Note that steps may differ slightly for different banks' mobile app.

You can check that the registered name "UOB Kay Hian Private Limited" appears after keying in UOB Kay Hian’s UEN: 197000447WXXX or after scanning our unique QR code. If it is correct, you can proceed to authorise the payment. If not, you can just cancel the payment by exiting the screen.

Please note that you will have to enter your 7-digit trading account number under “Reference No.” or “Remarks” field.

Click here for the user guide.

By PayNow QR Code: Currently the maximum is S$1,000 per day for most banks or up to your pre-set daily limit whichever is lower

By PayNow UEN: UEN per transaction and per day limits will follow your pre-set limits or S$200,000 whichever is lower.

To adjust your pre-set limits, log in to your bank's internet banking and make the adjustments.

Yes, funds that are transferred via PayNow are done almost instantaneously.

If we receive your PayNow transfer before 4pm SGT on a business day, it will be credited to your account on the same day. If not, it will be on the next business day. Amounts credited will be displayed on UTRADE on the following business day.

There is no service fee imposed for using PayNow.

Yes, PayNow is secure and adopts the same high security standards established by the banking industry in Singapore for funds transfer.

You can access PayNow using your bank's Internet Banking or Mobile App.

You can check the status of your funds transfer via your bank's Online Banking transaction history.

You may take a photo of this unique QR code using your mobile phone’s camera.



Log in to your bank’s mobile banking app and select QR Pay -> Select from Device

Select the photo of the QR code you have taken earlier.

Do ensure that you have allowed your bank’s mobile banking app to access to your mobile phone’s photo gallery.

Please click here for the step-by-step User Guide.

Note that this is done with UOB Mighty Mobile Banking app. Steps and user interface may differ slightly for other banks' mobile banking app.

A Contract for Difference (CFD) is an agreement between 2 parties to settle, at the close of the contract, any difference between the opening and closing prices of the contract multiplied by the number of units of the underlying asset specified in the CFD.

CFDs allow you to participate in the price movement of an underlying product without actually owning the asset. This can be done by fulfilling a minimum collateral requirement (known as margin) instead of the full contract value.

Leverage is the ratio of

The amount of capital needed to  trade a stock in full : The amount of capital needed to  be put up as collateral

CFDs are Leveraged products traded on margin. For clients who wish to take advantage of price movements with minimum initial capital, UTRADE CFD offers leverage of up to 10X on key component stocks.

Note: UOB Kay Hian Private Limited (UOBKH) reserves the right to vary the required margin for the underlying securities and to limit each client’s trading limit without prior notice.

Example:

Customer A wishes to buy 100 lots of Singtel at $3.60. Singtel has a margin requirement of 10%.

Type of account	Amount of capital required to trade(excluding charges)
Cash account	$36,000
CFD account	$3,600

In this instance, Singtel has a leverage of 10:1.

Initial Margin is the margin (collateral) that you must furnish in order to transact in a CFD position and is calculated as a percentage of the full contract value. Once an IM is lodged for a position, it will be marked to market based on the prevailing market prices of the underlying instrument and changes accordingly with the market’s movements.

Available funds is the amount of funds which can be used for trading.

Projected Balance is the total value of the CFD account if all the positions are sold at the current market price, it does not include transaction costs which will be debit from the account the next day.

Projected Balance = Available Funds + Open Gross P/L + Initial Margin Requirement

A margin call will be made intraday whenever the margin ratio of your account exceeds 100%.
Margin ratio is calculated in the following manner:

Margin Ratio = IM/Projected Balance x 100%

When Margin Ratio > 100%, you will have 2 business days to satisfy the margin call.
When Margin Ratio > 125%, you will have 1 business day to satisfy the margin call.
When Margin Ratio > 140%, force-selling of your open positions to bring the margin ratio below 100% again.

You will not be able to initiate a new position until you have satisfied your margin call requirements. Your trading representative will begin force-selling of your existing open positions if you fail to satisfy your margin calls within the stipulated timelines.

All margin calls will be sent via emails. However, clients are advised to monitor their account regularly to avoid the force liquidation of positions.

All margin calls will be sent via emails. However, clients are advised to monitor their account regularly to avoid the force liquidation of positions.

    You can choose to pay through one of the following ways:

A. Cash or Cheque (SGD, USD, HKD, etc) at our Cashier counter on the 2nd Floor of our office at 8
    Anthony Road.

    Cheque made payable to UOB Kay Hian Pte Ltd. (Please indicate your trading account
    number on the reverse side of the cheque.)

B. Credit Card (Visa or Mastercard). Please click here for the guide.

C. Bill payment via Internet banking with DBS/POSB, UOB, Standard Chartered and HSBC.
    (Please indicate your trading account number in the remarks field.)

D. FAST Internet Funds Transfer

E. Telegraphic transfer

    Note: There might be bank fees for clearing certain cheques. No fees for SGD or USD (Singapore
    cleared) cheques.

For more information, please view our deposit instructions here.

There is no expiry for all CFD Equities contract. the CFD Equities & ETFs contract can be held as long as there are sufficient funds maintained in the account.

Yes, stocks indicated with a “Yes” in the Short Sell column with the CFD platforms are available for short sell.

No. CFD is an over-the-counter (OTC) instrument, hence payment in full will not result in the physical delivery of the underlying shares.

Yes, overnight orders can be placed.

SG market

SG overnight orders can be placed after SGT 5.30pm on market trading days.

HK market

HK overnight orders can be placed after SGT 4.15pm on market trading days.

CN market

Connect overnight orders can be placed after SGT 3.00pm on market trading days.

US market

US overnight orders can be placed after SGT 9.30am on market trading days.

AU market

AU overnight orders can be placed after SGT 2.15pm on market trading days.

MY market

MY overnight orders can be placed after SGT 5.15pm on market trading days.

Note: For SG and HK overnight orders, please take note that no orders can be placed from Saturday 6am to Monday 6:05am (SGT). Orders placed on stipulated period would be rejected.

Please refer to the respective market’s counter list.

SGX counter list
US counter list
HKEX counter list
Bursa counter List
ASX counter List
SSE counter List
SZSE counter List

There are stop-loss functions available on the CFD platforms for you to set your risk parameters. Likewise, there are profit-taking functions within these platforms too.

*Please note that a stop loss does not guarantee that your position will close at the exact level you specify – if the market suddenly gaps beyond your stop level, it is possible that your position will be closed at a worse level than requested.

Clients need to have a cash trading account with UOB Kay Hian Pte Ltd before they can apply for a CFD trading account. Speak with your Trading Representative or contact us. Please note there may be additional onboarding requirements for clients who wish to trade US CFDs.

Yes, the minimum amount to open a CFD Trading Account is S$3,000 equivalent.

Country	Commission Rate (Online)	Minimum Commission (Online)	Commission Rate (Offline)	Minimum Commission (Offline)	Financial Charges* (rates per annum)		Monthly Charge for Live Price Feed (Level 1)
					Long	Short
Singapore	0.25%	SGD 25	0.25%	SGD 40	6.50%	Min. 3%	FREE
Hong Kong	0.35%	HKD 150	0.35%	HKD 200	7.80%	Min. 3%	HKD 120
China	0.25%	USD 20	0.25%	USD 30	7.50%	Min. 4.5%	N/A
United States	0.22%	USD 20	0.22%	USD 30	7.50%	Min. 3%	USD 3
Australia	0.20%	AUD 15	0.20%	AUD 50	6.75%	Min. 3%	AUD 25
Malaysia	0.40%	USD 20	0.40%	USD 50	7.50%	Min. 6%	USD 1

*Rates may be subject to change.

Commission fees include all foreign fees payable such as stamp duty and exchange fees.

All commission charges are exempted from the 8% GST.

Last Updated: 26 Oct 2023